As my dad passed away, he had given me a few older cameras including a Nikon D50, which was not working and had a faulty sensor. Stephen at "Deals all Year", took great care and fully repaired the D50, restoring my late dad's camera to it's original state. I just used it to take pictures at an Ice skating show! So happy about this!
JM
JMHHKY
Deals All Year (brick and mortar) and…
Deals All Year (brick and mortar) and Global Camera USA (Amazon) share the same physical address. 445 NJ-23 b, Pompton Plains, NJ 07444. My purchase was from their Amazon entity. I also took note of a post on Canon Price Watch that stated this business is the former Ryther Camera in NJ.
I purchased a Canon EF 100-400mm f/4.5-5.6L is II USM Lens - 9524B002 (Renewed) from them going through Amazon for $2,347.57 which included sales tax. The lens is covered by the Amazon 90 return policy. They promptly shipped the lens. It was nicely packed. Once received I looked it over for any physical damage. None noted. Placed the lens on the shelf to be used at a later date. Had no rush to check lens, due to the 90 day return policy.
A short time later I ran some focusing test with a commercial lens testing software using a focusing chart. The auto-focus seemed defective. I then photographed some rapidly moving objects at a high shutter speed using 2 different Canon bodies. Confirmed, auto-focus is not quite correct. Also noted an intermittent clicking noise when the lens was attempting to focus. No problem. I’ll just return it under the Amazon 90 Day return policy for full refund. Applied for a return shipping label via Amazon. Received.
As a rule, especially when returning such an expensive item, I take many photographs of the item being returned prior to being re-packed for return shipment. This case was no different. I took in excess of 15 full resolution photographs of this lens, from multiple angles, from approx 18 inches, just minutes before re-packing. This lens did not have any cosmetic issues of any kind. However it does have an internal auto-focusing issues. Re-packed the lens, and dropped if off at my local UPS Store.
A few days later I received an Amazon notification that I had a refund for the lens. Checked my account and noted that I was being charge a fee of $438.80. I immediately contacted the seller and inquired what was going on. Someone there using the name Fred b, claimed the lens had ‘marks’ on it and needed to be repaired. This is when I began to think this was a scam in the making. I immediately once again contacted Amazon CS and had them to request a photo of this alleged ‘mark’ upon this lens be sent to me Once I received this photograph, and knowing that this ‘mark’ was not on this lens as I recall, I then knew where this was going. I was out of town and let the seller know that I too had taken photographs of the lens just minutes before return shipping, and once I was back home I would compare my photographs to theirs.
Once back home I compared the single low resolution photograph that was sent to me by Fred b, to my 15+ high resolution photographs. This ‘mark’ was not on this lens when I returned it. I sent Fred b 3 of the 15 photographs I had taken. Fred b had no idea I had more images, and I was going see if Fred b would dig himself into a hole. He did. Fred b replied back that my photographs were from far away, and at a different angle. Once he said this, I had no doubt they were attempting to scam me out of $438.00.
I immediately contacted Amazon CS and offered the remaining photographs of this lens that I had taken, that clearly indicated there we NO ‘marks’ of any kind upon this lens, anywhere! One of the CS that I had spoken with verified this fact, and opened a claim against the seller. Once Amazon looked at the evidence, I was issued a refund for the $438.80 fee. The issue is now between Amazon and Deals All Year / Global Camera USA.
Buyer beware of Deals All Year (brick and mortar) and Global Camera USA (Amazon)
MM
Marina M.
Gary was amazing! Customer service 100%
Not only was this website awesome for finding the best deal for my girlfriends camera, I paid for shipping so it would be at my house in two days, but fedex was saying it was going to arrive 3 days too late. Thankful for Gary and his awesome customer service, he retrieved the package personally and shipped it overnight to arrive a day before my girlfriends birthday. Thank you so much Gary!
SM
Sadie M.
Great camera, HD Quality
I couldn't find any camera on Amazon. So I asked my friend and; she told me about this shop. I was doubting at first but gave it a shot, turn out it was great and, they took care of the product, from packaging to shipping it here. Now I can enjoy taking pictures in my garden! Thank you!
AH
Abby H.
EASY ACCESS AND BEST SERVICE
EASY ACCESS AND BEST SERVICE
JW
John W.
I made a purchase online and was a…
I made a purchase online and was a little hesitant when I read import model. Reached out via phone and spoke with Gary. He took the time to explain what that meant and I felt completely comfortable with my decision. I also had a problem with the lens being mailed ( it has to be signed for and nobody was going to be home) Needless to say I picked it up with know problem at all. The lens was brand new in the box with the les cap, dust cap and lens bag. I will highly recommend Dealsallyear. Very professional and knowledgeable…Thanks Gary..
NM
Nora M.
I just purchased a Nikon D500 from…
I just purchased a Nikon D500 from Deals All Year and I am super happy with the camera! This is my third camera purchase from Deals All Year and every camera has worked perfectly! My first purchase was a Nikon D750 and then I upgraded to a Nikon D850 which I still own and love!!! Now I decided to add the Nikon D500 to my gear and it's awesome! I would highly recommend Deals All Year as they sell quality gear and in the last 3 years that I have had my cameras I have never had a single problem with them! Super happy and will continue to shop with them for future needs :) Thanks Deals All Year!
NO
Norbert
Great selection for a local (not…
Great selection for a local (not big-box) store in northern NJ. On Rt23 Southbound in Wayne so very easy to reach for anyone in the area. Well stocked and friendly, and knowledgable. Recommended