DCG StoresReviews of dcgstores.com

IP Blocked for no reason. Nice way to reject potential customers

Order futon cover After more than a month they canceled Very poor service!!! Do not buy anything

If I could get a OOOOOO I would Quality was horrible, Stay away from this company . Try to return and I could not

Very poor customer service. I bought a futon cover washed it once and it fell apart - zipper, threads, etc. They claimed that it was supposed to be dry cleaned. There was no such indication on the cover. The damage would not have been avoided by dry cleaning. Don’t spend your money here is you can avoid it. They do not stand by their products.

Wish I'd seen these reviews before placing my order. 12 days after my order I messaged their site to find out why I hadn't received shipping information. They responded "My item was discontinued. Would I like to make another selection?" So after 12 days and in inquiry initiate by me they decide to share that my item was not available? Are you F'ing kidding me? Incompetence abounds with this company. Don't waste your time.

How is DCG store still in business!!!!???? This is the 3rd time they have purposely sent me the wrong product , I did not order! and they are not paying for return shipping!! Infuriating that they still are able to conduct business in the US! This must be stopped!

Ordered 2 side tables which site said was in stock and would be shipped within 3 days. After five days I sent an email asking why shipment still showed as pending. Got an email back telling me the tables were discontinued. Company has no reliability. Stay clear.

Ordered a full size, 8" magtress cover. Cost over $200. A struggle to get the cover on, with no instructions. The fit is HORRIBLE! Have had back-and-forth emails, sent pictures, all that was requested. Heard nothing, so sent a new message (1/17/2024), saying all I wanted was some instructions on how to make the cover look comparable to the quality of the material and workmanship; response today: We do not give instructions on how to adjust. Message to them: And am I supposed to take it to an upholstery shop and pay to have it adjusted? After what I paid, that is not possible now. I feel cheated to the NTH degree!