habib M.
Autumn from the support team helped me…
Autumn from the support team helped me fix an order issue in a timely fashion. Very satisfied.
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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habib M.
Autumn from the support team helped me fix an order issue in a timely fashion. Very satisfied.
Paul
Shipping was prompt, and, unlike another store that shall not be named but pops up in search engine queries and claims to be the "king" of "fit" apparel, DBZ-store actually sent me what I ordered the first time! I am so stoked to wear my Zorn armor at next year's con after the "king" lost it's crown to these guys. I may just order a Bardock tank next! You guys rock!
Tijmen
Ordered the Vegata Badman shirt XXL. So when I did get the shirt it wasn't the right size and try to send it back and get another size. Well, this wasn't how customer support saw it. They said that because I ordered the shirt at 50% there is no margin to solve anything. If I had bought the shirt for full price then they could do something. They call this prioritized customer support. The only solution they gave me was to send it back to the USA (roughly 40 - 50 euro). My advice is to not buy here.
Dustin K.
Wonderful person to talk to, met all my needs and answered all my questions with politeness and kindness and punctuality.
Chris
Autumn was great customer service for me. First time user of site; applied a 10% off code instead of 20%. She was able to correct it for me. Super friendly and helpful. Great looking quality items. Excited to rock the Vegeta Badman shirt for Halloween this year
Ty B.
Had some major issues getting my package i ordered before Father's day, and wait and wait and never received my package. Im patient so didn't get frustrated, I had the pleasure of speaking with Autumn and she was an angel who helped me resolve my issue. Will be ordering from here again.
TIFFANY M.
Package came on time,shirt fit perfectly.
Nelly M.
I ordered a shirt and a dress. Customer service (Autumn) was great, very professional and quick. However the order took 16 days to arrive and my two items arrived separately, so the tracking system was confused. The shirt and the dress look great (good quality), but I must say the sizes are small. I’m glad I ordered 2 sizes larger and I’m satisfied with my purchase.