Dazzling CleaningReviews of dazzlingcleaning.com

On top of monthly service fee, they charge booking fee and service fee so you're essntially paying $100/month. If a cleaner is unable to make it and cancels, they do not find another cleaner - you must find one yourself and then are charged for priority booking. There is no reliability on customer service end, they don't do anything to help you. I had several missed cleanings and they don't even help you find someone else. Would not recommend, they are very bait and switch especially since you pay for extra fees on top of the cleaner's fee and they are not transparent.

Horrible!!! Had the same cleaner two times the first time she did a good job. The second time not so good but I was going to give her the benefit of the doubt and scheduled a third cleaning 4 weeks out. My cleaner was changed which was not a big deal. I schedule my cleanings for the mornings as I'm not available in the afternoons. They changed my cleaning to the afternoon and gave me less than 12 hours notice and mind you I schedule this 4 weeks in advance. BAD BUSINESS I canceled the MEMBERSHIP!!! Won't get another dime from me and you can't give me service when I need it!

The business practices of this company should be illegal; perhaps they are, and I should simply sue in small claims court. This isn’t about the cleaners. This is about the company. First warning sign is the absence of a customer service number on the website. If you manage to find one by another means (I found 650-513-0078; my credit card company gave me 833-450–1848; Yelp posted 805-301-7071; Reddit listed 619-325–0492), the recording simply allows you to leave a message. My beef? I never agreed to a subscription, and cancelled appointments after the second cleaning. No further appointments were ever scheduled. However, I was billed $49/month for a membership I never agreed to. The company never contacted me for any reason. And, as noted above, it is impossible to reach anyone there. I have read that other unhappy customers finally cancelled their credit cards to end the automated billing. I went on the website today and learned that my “membership” is cancelled as of next month. After 20 months of “membership” and 2 cleanings 19 and 20 months ago, I find I’ve been scammed out of $980.

I purchased the service and when trying to make the appointment it required another payment. It’s dishonest and I lost my money because I refused to pay more. It should be advertised from beginning at the real price.

Dazzling Cleaning also known as Forever Clean, also known as is ALL a scam! — They keep relaunching with diffnanes when the old name goes bad, they relaunch. The reviews you see every where are their own friends and family writing good success stories that are NOT real. The cleaners whi will show up on ur doorstep from Dazzling are NOT professionals, these are any random people who want to make easy money over. They dont clean, they come waste 3-4 hrs of ur time, leave ur house still dirty and still get paid. Every single person i hv talked to has said the same review. I hv experienced it every single time with them. The company calls later & apologies and promises better service next time. But nothing changes. Save your money and mental peace and stay far far away from these scammers. its a fraud company.

Michelle was highly detailed and very pleasant. Such a help to take some stress off. Would definitely work with her again!

Have given cleaner Ryan a couple chances. Not once has he shown up remotely on time. We had today booked for 9am. And 10:13am he said he needed to stop for gas and go to his storage for the cleaning supplies and would arrive in 30 minutes. He arrived at 11:45am. Last month also booked him for 9am and he never showed up and 5 hours after his scheduled arrival time he messaged and said he’d have to reschedule. The lack of communication and complete disregard of people’s time is very unprofessional. Do not recommend this company. This will be our last cleaning with the entire company.

Deliberately misleading ads and legal language tricks you into a monthly membership. Took me 3 years to realized they'd charged me $1500 for a single cleaning.