Jake S.
Bad service
Bad service, AI website and poor automatic responses

Day Translations is a U.S.-based language services company providing professional translation, localization, and interpreting services in 500+ languages. We help enterprises, healthcare organizations, law firms, government agencies, nonprofits, and growing businesses communicate accurately across markets and communities.Our services include professional document translation, website and software localization, legal translation, medical and healthcare translation, certified translation, technical and corporate translation, and onsite, over-the-phone, video remote, and conference interpreting. Projects are supported by a global network of 20,000+ translators and interpreters, subject-matter specialists, and 24/7 project support.Day Translations combines human linguistic expertise with structured quality and information-security controls. Our credentials include ISO 17100 translation quality processes, ISO 27001 information security, HIPAA-aligned healthcare workflows, GSA vendor status, ATA membership, and BBB accreditation. We support one-time assignments and ongoing multilingual programs for organizations that need accurate, secure, and dependable language services.
Day Translations (daytranslations.com) has 399 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jake S.
Bad service, AI website and poor automatic responses
Johar Z.
⭐☆☆☆☆ I paid $460 four months in advance for an Amharic interpreter for a critical immigration interview. The day before the appointment, they informed me that they could not provide an interpreter because the person had an emergency and they could not find another one. This left me in an extremely stressful situation for a very important legal appointment. When you hire a professional interpreting company, you expect them to have backup interpreters and contingency plans. Canceling at the last minute after taking payment months in advance is unacceptable and unprofessional. I would strongly advise anyone with important legal or immigration matters to think twice before using this service.
Response from Day TranslationsApr 6, 2026
Thank you for sharing your feedback. We sincerely apologize for the stress this caused during such a critical time. At Day Translations, we have spent over 18 years successfully supporting thousands of clients through sensitive legal and immigration matters, and we deeply regret that we fell short of our standards on this occasion. Providing rare languages like Amharic requires highly specialized linguists. While we always maintain contingency plans, an unforeseen logistical failure occurred that prevented us from securing a qualified backup in time for your rescheduled date. This is not a reflection of our usual reliability, and we have already taken internal action to strengthen our emergency protocols for specialized languages. We have already issued a full, expedited refund of your $460 to ensure you were not financially burdened by this failure. Furthermore, we remain fully committed to supporting your case; if a formal declaration from our company regarding this logistical error would assist in securing a new interview date, please reach out to us directly. We are here to help you move forward. Sincerely, The Day Translations Team
Karina C.
I paid in advance for an interpreter service, and the experience was extremely stressful and unprofessional. I provided sensitive personal information in good faith. Days before my appointment, I repeatedly tried to contact them to confirm the assigned interpreter, but my calls and emails went unanswered. I only received a response one day before my appointment, which was early the next morning, leaving me no time to make alternative arrangements and causing significant stress. After this experience, I requested a refund and was told to wait 10–15 business days. That timeframe has now passed, the money has not been returned, and my follow-up emails remain unanswered. The lack of communication, responsibility, and professionalism is clear. I absolutely do not recommend this service.
lisseth L.
I strongly advise others to be cautious when using Day Translations.!!!!!! I booked and paid for an interpreter nearly one month in advance for a critical immigration appointment. Despite the long notice, they failed to secure an interpreter. Four days before my appointment, they admitted they still had no one assigned, and the day before, they canceled completely. This left me without support for an important legal matter. Their lack of organization and reliability is unacceptable for a company that advertises professional interpretation services. Even worse, I requested a refund and have still not received my money back. For legal or immigration appointments, you need a service you can trust. Unfortunately, Day Translations did not deliver.
Greg
Awful. I paid them $190 and confirmed interpretation services with them. The day before the scheduled service they told me they couldn't get anybody to do the translation. Not only did that leave me without a translator THEY KEPT MY MONEY. Not only do they refuse to refund me, they have stopped all communication with me. Stay away. This is a scam.
Response from Day TranslationsFeb 17, 2026
I am writing this because I just saw your message and I am honestly mortified. I am so incredibly sorry for how this was handled and for the stress this put you through. To be completely honest, we had a major last minute emergency with the interpreter that was supposed to help you, and it caused a massive breakdown in our communication on this end. That is absolutely no excuse for why you were left hanging or why you haven’t heard from us regarding your money. I have already gone ahead and processed a full refund of your $190 immediately. You should see that back in your account within a few days depending on your bank. We take this so seriously, and I feel terrible that we let you down like this. Please let me know if there is anything else I can do to make this right, and again, I am so sorry for the silence and the trouble we caused you.
Władek S.
❌ Very disappointing and unprofessional service. I hired Day Translations to provide an interpreter for my asylum interview with USCIS. They promised to send someone, but nobody showed up on the scheduled day. This caused me huge stress and wasted my time. They take money but do not deliver the service they advertise. This feels like false promises and deception. I would strongly warn others not to trust this company if you need something as serious as immigration support.
Samveda G.
You have quoted very high price. The document has both Telugu and English and all Telugu words have equivalent English. All that you need to do is tomlrovide a certificate
Response from Day TranslationsFeb 26, 2024
Hello Sam, thank you for your feedback. Please note that our certified translations start at $40 per page, our minimum price, and you were quoted accordingly. We subsequently offered you a 25% discount in order to win your business but did not hear back. I am sorry that you did not accept our pricing. In the end, you did not engage our services for translation, and therefore we respectfully disagree with your rating. Thank you for contacting us, and we hope you were able to find the service you were looking for.
No.
Terrible. Sentence structure was awful. The automated "translate" function in Microsoft word did a way, way better job conveying what was said. Failed to communicate the original tone of the of the document.