Day Translations Reviews | Read Customer Reviews of daytranslations.com

Day TranslationsReviews of daytranslations.com

4.7399 reviews
IT & Communication
1177 Avenue of the Americas, 5th Floor, New York, New York

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Day Translations

About Day Translations

Day Translations is a U.S.-based language services company providing professional translation, localization, and interpreting services in 500+ languages. We help enterprises, healthcare organizations, law firms, government agencies, nonprofits, and growing businesses communicate accurately across markets and communities.Our services include professional document translation, website and software localization, legal translation, medical and healthcare translation, certified translation, technical and corporate translation, and onsite, over-the-phone, video remote, and conference interpreting. Projects are supported by a global network of 20,000+ translators and interpreters, subject-matter specialists, and 24/7 project support.Day Translations combines human linguistic expertise with structured quality and information-security controls. Our credentials include ISO 17100 translation quality processes, ISO 27001 information security, HIPAA-aligned healthcare workflows, GSA vendor status, ATA membership, and BBB accreditation. We support one-time assignments and ongoing multilingual programs for organizations that need accurate, secure, and dependable language services.

Day Translations (daytranslations.com) has 399 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: daytranslations.com
Website: daytranslations.com
Category: IT & Communication
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Day Translations reviews

Showing 20 reviews with 1 star · Clear filters

Dilfuza A.
Nov 2, 2017
Very unsatisfied
Very unsatisfied. I was said that I will receive in a couple days, but I do not have anything on my hands yet.
Response from Day TranslationsNov 7, 2017
Dear Ms. Ahmedova: Please accept our apologies, we are aware that you received the hard copies of your translations late. I checked what happened with your translation and see that you approved on Thursday10/26/2017 at 3:27 PM EST and that we should have delivered by Friday at that same time. Unfortunately, our Uzbek translator experienced a delay on this and we were not able to send you the final files until Saturday. If we had sent the documents by FedEx on Friday they would have arrived on Tuesday as FedEx does not do weekend mailing. We are aware we could only send you these on Sunday so that they would go out first thing on Monday and as per the tracking, your documents arrived at 6:55 PM to your front door today. We want to make this up, and, as the documents arrived one day late, we will issue a $30 USD refund which corresponds to the amount you paid for the mailing. We truly don't want you to be upset with our service, please let us know what else we can do to mend this. Thank you in advance for your kind attention
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Sandra
Jan 1, 2017
Very poor translation quality
They are very fast in responding and sending you the documents. However, I would have preferred quality, I had to asked them to correct the documents several times as it was poorly translated, they even translated things incorrectly. It took me so much time to review their work, that in the end it was not worth the money. So if you want to have a good quality of your documents, I suggest doing it somewhere else! Can not recommend this company!
Response from Day TranslationsJul 12, 2019
Dear Sandra, We're sorry that you had a bad experience with us. We hope to have the chance to work with you again and make up for what happened in the past. Rely on us to make things right Sincerely, The Day Translations Team
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Ahmed abu S.
Oct 23, 2016
unacceptable arabic to english translation. the translator made a major error and even spelled the name incorrectly. BEWARE when translating from arabic to english. Very poor understanding in English
The service I wanted was time sensitive and poorly delivered. It got rejected on the spot because the name was translated incorrectly and deemed it unacceptable. This company will not give you a refund and will use every excuse not to make it right. As i said in my title. Please beware and choose a competent translation company.
Response from Day TranslationsOct 28, 2016
“Dear Mr. Saud: Thank you for your feedback, we are sorry to hear that you had issues with your documents. As indicated previously, our commitment is to provide you perfect translations and to ensure that you are 100% satisfied with our work. As you know, the translation/spelling of proper names into the English alphabet is arbitrary which is why we ask our clients to provide the correct spelling to make sure that the names match. For example, the Arabic name "محمد" can be translated as "Mohamed", "Mohamad", "Mohammad", "Muhamed", or "Muhamad", depending on how it is written on the person's passport or ID. When the translations were sent to you for approval and review, we didn’t receive the correct spelling of the names. We have been diligently trying to contact you in order to obtain these and revise your documents, but we haven’t been able to establish communication with you. Please feel free to contact us, we are 24x7 and more than willing to assist you regarding this inconvenience”
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Jaudon
May 7, 2014
Disappointed
I had a 24 hours required turnaround on my translation. After no answer to 2 emails and 3 phone calls, I finally went to the office. Day Translation was not listed in the building directory. After going to the office number listed on the website, a receptionist for a multiple company front office called a Day Translation employee for me. I talked to him. He assured me that the translation would be completed, notarized and certified by 1100 the next day. I called the next day and was told to come at 1300. Called again and was told it would be ready by the end of the day. I went back to the office at 1630 and no translation. The receptionist again called the employee and was told some one was hand delivering the notarized copy any minute. It finally arrived after 1700. It was very frustrating and time-consuming. Wouldn't use them again
Response from Day TranslationsMay 9, 2014
Dear Madame: Thanks a lot. We have always been available 24/7. I apologize for not having it ready in the morning, but we did have everything ready shortly thereafter. We sincerely apologize and will are always available and open 24 hours a day for any customer service or corrections on your translation. Thanks, Sean Hopwood
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