Belgin V.
Inexperienced and incompetent
It is a very incompetent company. The translator is a native speaker, and did not have any clue about the notary and apostille protocols. The company made an effort three times to correct their mistakes, but still fell short. I spent over $400 for the services that are not accepted by the legal authority. The translator was very defensive when pointed out what was missing. He said, if I paid for additional $, they will add my passport to the POA package. He said, the company has been doing this work for the last 14 years, obviously doing incorrectly. Don't waste your money on this inexperienced company. To follow up further - Today, I confirmed with a notary and Apostille Office. I learned Day Translation did neither notary nor apostilles on the documents. Day Translations put a fancy book store purchased gold seals and slapped them on the documents claiming that the documents have been notarized and apostilled. Wrong! They have misrepresented their work. My recommendation is save your money and work with another experienced company.
Response from Day TranslationsMar 8, 2022
We are sorry to hear you had a frustrating experience. Our translators and team are well aware of the certification requirements needed for apostilling documents in the United States for use abroad. We work with Secretary of State offices around the country and regularly provide apostilles on our translations, including for use in Turkey. Unfortunately, you were unclear on the requirements needed on the receiving side (for Turkey). You asked us to apostille original documents, which we cannot do, and this was repeatedly clarified with you. You adjusted your instructions and the documents sent to us several times over. We did our best to assist you, confirming each change, providing edited documents, including a different format and a fresh set of apostilled documents free of charge. We are still committed to getting it right! But we can not circumvent our usual processes to do so. We would be more than happy to take another look and see how best we can assist you. Please feel free to contact us anytime at [email protected] or call our toll free line 1-800-969-6853. We are available 24/7. Have a great day!




