Seth W.
Terrible
Terrible. Just terrible. Closing tickets before resolved. Rude customer service. Scam company.
daybreakgames.com is Daybreak Game Company's ultimate online gaming destination, providing immersive entertainment for your PC and Console.
Daybreak Game (daybreakgames.com) has 71 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Seth W.
Terrible. Just terrible. Closing tickets before resolved. Rude customer service. Scam company.
Michelle
So many good memories and fun times gone. I started playing Everquest II with my dad when I was 6 years old. We worked on our characters for years and I was pretty attached to mine. As I got older I quit because honestly I was so addicted that it was affecting school, so I didn't log in for some years. When I came back, Daybreak had bought the game and ruined it, but the WORST part is that they DELETED our characters (or our accounts, I can't remember which) without notifying us. YEARS OF PLAYING GONE. I want my lvl 90 dark elf fury back. The game is no longer fun to play because nobody wants to flipping play it and you can basically pay to start at the top. Boring. Like someone else said, I hope Daybreak sells it to someone who actually cares about the game and not just money. I vehemently hate them. I'm going to create a new trial account to see what it's like one more time but I'm never giving my money to Daybreak.
Mathew G.
Daybreak created an account similar to mine without my knowledge so I ended up with two nearly identical accounts. Since this was at the time of the change from SoE to Daybreak and nothing ever happened with the account I just ignored it. Years later (I've been a part of DCUO since it was first released) I tired to spend $10 usd for 1000 Daybreak credits and it never appeared. I submitted a ticket but that ticket disappeared. I then had to move states. Fast forward two years. I am able to play with some regularity but forget my password. I request it and realize that that other, empty, account existed. I then realized that this amount was applied to the other account for some reason. I submit a request to transfer the amount from one account to the other, since I own both under the same e-mail address. Their representative, Mike D, said that nothing could be done. He then implied that if I purchased items on the empty account I could use them on my main account. I did so and when I couldn't access the items I continued the ticket. I was then told that because I spent the credits there was nothing that could be done. Credits he said I should spend. I escalated the issue and a (supposed) supervisor, Tommy N. Also stated nothing could be done, even after acknowledging what Mike D had tricked me in to. This was a very simple matter that could have been fixed for a very long time customer, one who has spent plenty of money to support SoE and Daybreak. I will not be spending one more dime with Daybreak and will be warning others away from their shady, thieving, business practices.
Jonathan F.
H1Z1 Survival MMO THIS IS WHAT WE BACKED PlayerUnknownBattleGrounds IS WHAT WE GOT The company scammed hundreds of people.
Markus S.
If I could rate 0 stars, or 0.3 I would rate -10 Daybreak company inherited the game from sony entertainment I created my account in what I believe was 2013, I was playing for such a long time and in 2017 I applied for outfit decal paying 10$, the company still haven't completed any jackshit and instead they only have been ignoring teamkills and reports about harassment ingame. Not only that but when you try to payback they ban you for harassment still completely ignoring the other player, the most jewish game I ever seen because they don't abide to any rules but some Kaballastic views. I hope they loose their entire business!
Kieran
Yet another poor customer service incident. I lost an item in game due to lag on their servers. When contacting customer services, they have said there's nothing they can do. In the past 6 weeks I've had to raise 5 support tickets, none of which have been resolved, all due to their negligence. I played for 9 years about 5 years ago, and I think throughout the whole of that time I can count on 1 hand how many incidents I had to raise, and each one of them was dealt with to a satisfactory level. SORT YOUR CUSTOMER SERVICE OUT, OR WATCH YOUR BUSINESS RUN INTO THE GROUND!
Philip Castella T.
H1z1 is a really fun and great concept, but way to many bugs and glitches which takes them forever to fix Been playing since release and the game sure has Improved a lot. But there is still a LONG way to go. Haven't even fixed the two most important factors of a FPS game. HIT REG WORKING 100% LIKE IT SHOULD. DESYNC AND PINLOCK. SO PLAYERS HAVE A STABIL CONNECTION TO THE GAME SERVERS AND WE AS EU PLAYERS DONT GET NA OR ASIAN PLAYERS ON OUR SERVERS WITH 100 + ms.... So all in all. Fun and great game, but most ridiculous and S-H-I-T-T-Y developer team and management... Consider the game like cancer in gaming world. Worst of its kind and a gamer killer which needs to be fixed. Only way to save this game from death is by building it all over again on a new game engine and with a new crew who actually has some decent game designing experince and knows what they are doing when doing graphics and codeing instead of some acne scared intern who dropped out of school... GAME CANT BE SAFED WITH THOSE R-E-T-A-R-D-S BEHIND THE WHEEL. JUST QUIT THE GAME AND YOUR BUSINESS. BECAUSE DAYBREAK AND H1Z1 IS NEVER COMING BACK EVER. WORST GAME COMPANY IN HISTORY!
lee
Don't anyone buy games from daybreak they are charging for certain games and everything what come with it like all the dlc's and in game purchases like the game just survive then they will start to promise to update this and promise to update that just to get you to spend more money then they will turn around and tell you that they are turning the servers of completely so the game can not ever be played again but the biggest kick in the but is they will not refund any of the money back so think twice before buying a daybreak game or anything to do with them there is thousands of online players who have been ripped off by daybreak they are Thieving Lying Fraudulent SCUM who need to be locked up for what they have done