DAVO by Avalara Reviews | Read Customer Reviews of davosalestax.com

DAVO by Avalara Reviews | Read Customer Reviews of davosalestax.com

DAVO by Avalara reviews

Showing 16 reviews with 3 stars · Clear filters

Silvia
Mar 11, 2025
I like not having to worry about that…
I like not having to worry about that filing. But the monthly fee is high
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Karen
Sep 17, 2024
Customer support is lacking
Customer support is lacking. I am often left wondering what is exactly going on with our account activity. And find it difficult to get in touch with someone at DAVO for support.
Response from DAVO by AvalaraSep 26, 2024
Hi Karen, thank you for sharing your concerns with us. We apologize for the frustrations with customer support and we'd like the opportunity to improve this for your team. Please reach out to us at [email protected] to continue the conversation.
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Pete
Sep 1, 2024
Davo withdrawls money too early!
I don't like how Dave pulls money from your account before your merchant money has been deposited. Then they pause your withdrawals and you continue to rack up balance till it's reactivated. I wasnt aware of this and now have an issue with the CA tax board. Money should be pulled from the merchant before the deposit.
Response from DAVO by AvalaraSep 5, 2024
Hi Pete, thanks for sharing your feedback with us. We'd like to learn more about the concerns you've described here. Please reach out to us at [email protected] so we can support.
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Rajdeep
Mar 6, 2024
My tax return of Sep 2023 was messed…
My tax return of Sep 2023 was messed up, there were three returns filed.
Response from DAVO by AvalaraMar 19, 2024
Hello, thanks for bringing this to our attention. In reviewing our records, we can see we made three payments but we did not file three returns. If you have any notices related to your September return, you can send them to us to [email protected] and we will follow up.
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Provision
Feb 5, 2024
Not able to accommodate specifics for…
Not able to accommodate specifics for Oklahoma tax return
Response from DAVO by AvalaraMar 19, 2024
Thank you for sharing your experience. We understand you want us to report the exemption by category on the deductions page on your OK return, and we apologize that we aren't able to get this exempt data very well. We appreciate the feedback and are always working to improve.
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Garrett
Aug 10, 2022
So I see my account getting drafted…
So I see my account getting drafted everyday for our sales tax. Everyday I also receive an email that says our account credentials are incorrect. It's frustrating but if you could call me at 563-723-2907 so we can resolve this situation I'd appreciate it.
Response from DAVO by AvalaraAug 16, 2022
We're sorry to hear that you have had a frustrating experience. It looks like Tyrone has connected with someone on your team to resolve this for you. We trust that our superstar team can get this sorted for you!
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Barbara
Jun 28, 2022
It’s good but too expensive!
It’s good but too expensive!
Response from DAVO by AvalaraJul 1, 2022
We're sorry to hear this, Barbara. Many of our customers find the time and sanity savings to be well worth the cost. We'd be happy to review your account with you to ensure that you are getting the full value of DAVO for your money. Someone on our team will reach out to you soon.
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LE
Feb 10, 2022
2Month Review
I am very pleased with DAVO for the two months I've been with them however, I am not pleased with the rate increased that is happening now. Linda Evans
Response from DAVO by AvalaraFeb 10, 2022
We are happy that DAVO is working well for you, Linda. We understand your disappointment with the price change. As I'm sure you have already heard, DAVO has not raised its price in over 4 years, and with the rising costs of labor and goods, this will help us cover our increase in operating costs to continue providing you the highest level of service. It looks like you were able to connect with Stacy yesterday and that she has been able to address your concerns. We hope that DAVO continues to work well for you. Thank you for trusting us with your sales tax!
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