Brian F.
Non customer service Prodata for Davis
Have you tried to contact Prodata for support re Davis VP2? Forget it! Calls not returned. I regret buying a VP2.
We develop and manufacture exceptional weather and marine products with precise engineering, affordable equipment, and outstanding service.
Davis Instruments (davisinstruments.com) has 11 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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11 approved reviews, newest moderated first
Brian F.
Have you tried to contact Prodata for support re Davis VP2? Forget it! Calls not returned. I regret buying a VP2.
Michael O.
I purchased a nearly 2,000 dollar system from Davis in 2017 and now, less than three years later, Davis sent out an email saying that the product will stop functioning December 31, 2020 due to the SIM Card in the device becoming obsolete and I will need to spend $675 dollars to upgrade the circuit board. Davis Instruments "prides" itself on producing high quality products that last 7 to 10 years. What they don't tell you is they make their products obsolete in less than 3 years forcing you to buy a brand new one. Complete Scam. I spoke with a nice gentleman at the company who apologized and said that as long as the product lasted over one year, they will not help me in any way. DO NOT PURCHASE AN EXPENSIVE DAVIS DEVICE UNLESS YOU PLAN TO USE IT FOR LESS THAN 3 YEARS
Epzcaw
We bought a Vantage Vue weather station in 2010 basically for hobby use. It's been feeding us weather information from our garden ever since which we have on record on our PC. The hardware has been very robust. Recently, the wind sensor stopped working but we were able to get a replacement part which we could fit ourselves. We've sometimes had problems with the software but have had excellent support from Prodata Weather Systems who we bought the system from. They don't have a Trust Pilot page or we would give them 5 stars as well. Not many products nowadays work faultlessly for 10 years. To be able to get a replacement part after this time is impressive.