DAVID KINDPremium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.
DAVID KIND (davidkind.com) has 216 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShowing 14 reviews with 4 stars · Clear filters
customer
Great experience! I wish there were a few more frame selections, but the process was easy and well done.
Response from DAVID KINDJun 18, 2020
Thank you for the feedback :) We will definitely reach out when new styles become available.
customer
Glasses came timely and were good quality. I would have liked the glasses to have come with nose pieces that could be added to make them fit better and not slide off my face. Ordered those from a third party, but given the price of these glasses, thought that they should have come with my order.
Response from DAVID KINDFeb 11, 2020
Hi there! Thank you for taking the time to write a review. We actually can add nosepads to some of our frames. This needs to be requested when you place the order or with your optician via phone or email. Please reach out to [email protected] and we can see what we can do for you :)
Carla
the customer service is excellent and the glasses are good quality and my progressive rx seems to be correct. My only is issue is that the glasses need to be adjusted and where do I get that done?
Response from DAVID KINDJan 16, 2020
That is great :) You can visit one of our retailers, if one is near you --> www.davidkind.com/stockists Otherwise, we'd suggest going to a local optician so they can perform the quick adjustment. If they charge you, we will reimburse up to $50 upon receipt!
customer
I'm still confused about how to send back my old david kind glasses to get refurbished and upgraded. I was expecting there to be directions with my new pair of glasses. Otherwise, a quality fit! Update: Company responded within minutes to explain the process!
Response from DAVID KINDDec 19, 2019
Hi there! We are happy to provide a return slip and label via email for you to send back your refurbish pair :) Please email us at [email protected]
Rich V.
I couldn't ask for more with regard to the product itself. The glasses are extremely well made and look great. I'm giving only 4 stars because 10 days after ordering I had to email to learn that the lenses had been backordered. The glasses did arrive just a few days later, but I should have been given an early heads-up. Again, though, the glasses themselves score a prefect 10.
Response from DAVID KINDDec 5, 2019
Thank you for the feedback. We apologize for not reaching out in time to give you a heads up! Glad that you love your glasses :)
Cynthia
9/11 I am disappointed in what I had expected to be a professional experience with a company who has received good reviews. The frames borrowing process and the ordering process we fairly simple. It made me feel like my glasses would be custom made just right for me and I would receive a satisfying product. However, I placed my order on 8/23, the payment was immediately collected, and I have received nothing. On 9/5 I inquired about my order and was assured it would be coming out the following Monday. It is Wednesday and there has been no further communication and no glasses. 9/11 . My new glasses arrived overnight as promised and they were ready to wear. I did not even have to go have them adjusted!
Response from DAVID KINDSep 11, 2019
Hi Cynthia! I am so sorry for the delay! The order was placed on the 24th and we lost a day due to Labor Day. It will end up being 3 days over the promised 10 working days, so again we apologize for it being late. As discussed over email, we will overnight them to you to compensate :) Thanks for your patience through the process and we are so excited for you to receive your new glasses soon.
