Datarecovery.com, Inc.Reviews of datarecovery.com

Good afternoon Justin, I was informed that the hard drive was delivered to my home. I would just like to thank you and your team for the excellent service handling my case, and making the recovery affordable for me. In the future, I plan on having more redundant copies of my data. If I ever experience data loss again, I wouldn't hesitate to use datarecovery.com service, and would recommend to my friends and family. Best, -Sadig

When my hard-drive failed, physically, I turned to DataRecovery.com. My recovery was a 100% success!

My grandmother uses her computer to store all of her genealogy information. This includes years of photos and documents that have been scanned and emailed to her. When her hard drive crashed she was very upset. I told her that there are companies that can recover data from hard drives but it wasn't cheap she wanted me to find out. I send her HD to datarecovery.com first to see if they could recover and second what the cost would be. After there initial assessment, they gave me good odds that they would be able to recover the data. However, the price was way more than she could afford. To this point, while we were not going to be able to get the data recovered due to cost, my experience with datarecovery.com was very fast and friendly. However!, a few days later we were contacted and told they reviewed the reason we declined the service and arranged a different payment option that was extremely kind. Today, my grandmother has all of her years of research! Thank you datarecovery!

I had lost all my data on a single hard drive. Data Recovery helped me to recover 99% of that data in a quick period of time. I am very happy and satisfied with the service I received and recommend this company to all business and private users. Staff at Data Recovery are knowledgeable and extremely helpful. All in all a very pleasant experience. Syed.

Had several VMs and databases in a data drive go down. The team was able to get it recovered

The team at Datarecovery worked with us until the job was resolved. This included over the weekend. Where most other recovery services want you to send them the data on a physical disk, causing days or weeks of delay, Datarecovery worked on our infected system remotely to remove the ransomeware and recover the data. They also handled the Bitcoin payment and interaction with the person holding us for ransom. They were on top of the process and worked to make sure we were in the loop at all times. I felt as if they thought our data was their data and that it needed to be recovered as soon as possible and as efficiently as possible.

I had an external hard drive failure and spent about a month researching different companies. After I looked and looked around, but before I had made a decision, I was contacted by two different people at Datarecovery.com asking why I haven’t followed thru with them. I found this to be nice because it showed that they actually cared and wanted my business. Other companies that I inquired with only sent an automatically generated email. Datarecorvery.com actually called and sent emails that applied to me specifically. After looking around and contacting multiple companies I decided to go with Datarecovery.com. I submitted an inquiry and was contacted within 1 business day by the office manager Kristi. She wanted to go over the process and answer any questions I had. We decided to go ahead with the recovery. I sent my hard drive in with the free shipping label they provided. They got the drive and contacted me before any work was done. They gave me a quote and explained what had happened to my hard drive. I gave them the ok and it began! They have a case tracker that lets you know the exact step that was being done, putting me at ease that they were diligently working to recover my data. After it was done, they contacted me again and told me that it was a success! I got my hard drive back and my data was back. I went thru my data and found that some of the files were missing or unreadable. Kristi then PERSONALLY went thru my files and helped me track down and get the files back. This was nice because she told me that the most important thing was my data and happiness. I would like to commend Kristi and also Justin (the manager of the Canadian branch) so also helping out. They both were very professional and respectful to me throughout the entire process. I also spoke with the PRESIDENT of the company Ben during my case. I made sure to tell him exactly how helpful both of his managers were and that I sincerely appreciated all the hard work, superior communication, and overall politeness that the both possessed. I know that it stinks when your hard drive fails. I was completely devastated at the file loss. Now I know datarecovery.com was the right choice for me and should be for you as well. It’s scary out there with the hundreds of companies to choose from, all claiming to be the best. I would never recommend anyone else and would never choose another company to handle my data recovery other than datarecovery.com. It was like I had a team of friends helping me out with my issue. You could genuinely feel that Kristi, Justin, and Ben truly cared about my recovery and wanted me to get my data back. Not just because it was their job, but because they wanted me to have the piece of my life back that went missing when my hard drive failed. I hope that after reading this review you will give them a shot.

datarecovery.com was able to recover our data when an electrical fault killed two 8TB drives. They were able to offer custom service in the form of a non-standard size return media and were clear and quick with their communication. Data recovery is expensive, but worth it if you really need the data that has been lost. I would recommend them based on the individualized service we received and the good lines of communication.