DAT Freight and AnalyticsDAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions. Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000.
DAT Freight and Analytics (dat.com) has 111 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Administration & Services · Portland, Oregon
Excellent
Administration & Services · Umpqua, Oregon
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Administration & Services · Portland, Oregon
Excellent
Administration & Services · Portland, Oregon
Excellent
111 approved reviews, newest moderated first
Kelvin
Deity allow brokers to post more than one load multiple times that should not happen
Response from DAT Freight and AnalyticsMay 7, 2024
We understand your concern regarding the multiple posting of loads by brokers. We acknowledge that this can be frustrating and inconvenient for users. Our team is actively working on addressing this issue to ensure a smoother and more efficient experience for everyone. Thank you for bringing this to our attention.
Daisy
Dat1 is great!!
Response from DAT Freight and AnalyticsMay 7, 2024
Thanks for the positive feedback!
Armando
What is frustrating is the Map not showing pick up or drop point like before way to many glitches since DAT put everyone on same platform had only two issues in 4 years and since this platform have had issues lost loads fake loads etc think its to much
Response from DAT Freight and AnalyticsMay 7, 2024
We understand your frustration regarding the recent changes to the platform and the issues you've encountered since the transition. We sincerely apologize for any inconvenience or confusion this has caused. We invite you to reach out to us at [email protected] or via phone at 800.547.5417.
Carl
DAT recently launched an Ad campaign worded to appear as if DAT had a load board specifically for SPRINTER VANS. SYLECTUS HAS AN EXCELLENT DATA BOARD. HOWEVER DAT HAS NOTHING EVEN CLOSE TO SYLECTUS....BAIT AND SWITCH. THROUGH MANY FILTERS AND CONVINCING ONE MIGHT BE ABLE TO NEGOTIATE A SPRINTER VAN LOAD ....BUT NOTHING CLOSE TO ITS FALSE ADVERTISEMENT. EXTREMELY DISAPPOINTED
Response from DAT Freight and AnalyticsMay 7, 2024
We understand your disappointment and frustration regarding the recent DAT ad campaign for sprinter vans. It was certainly not our intention to mislead or deceive our customers. We sincerely apologize for any confusion caused by the wording of the ad. We value your feedback and take it very seriously. We are constantly striving to improve our services and meet the needs of our customers. Your concerns have been forwarded to our marketing team for review and consideration. Thank you for taking the time to share your experience with us.
Frernando
Convinced. Th app continues to improve since I started. Sometimes you’ll have some sketchy brokers on there but for the most part the app has delivered.
Response from DAT Freight and AnalyticsMay 7, 2024
We appreciate your continued support and loyalty to our app. It's great to hear that you've noticed the improvements we've made over time. We strive to provide a secure and reliable platform for our users, and we're glad to know that our efforts have been recognized. Thank you for taking the time to share your positive experience with us. We value your feedback and will continue working to enhance our app and ensure a positive experience for all our users.
Francisco
Terminated my account but you charged me for almost to months with out having access while reviewing my case Will not recommend you
Response from DAT Freight and AnalyticsMay 13, 2024
Thank you for providing this feedback. Please contact us at 800.547.5417, so we can resolve this!
Zeeshan
Our account was deactivated with out any explanation. Everything was working ok till around DAT update login was having issues did ask help from support but they couldn’t do anything and all a sudden account got deactivated and was told that there is a compliance issue which is not possible since DAT is the one who did all the paperwork for our company. We had paid for 2 seats, one for company CEO and one for manager/dispatcher that is companies employee.
Response from DAT Freight and AnalyticsMay 7, 2024
We understand the frustration and inconvenience caused by the sudden deactivation of your account. We sincerely apologize for any confusion or lack of clarity regarding the compliance issue. Our team is committed to resolving this matter promptly and ensuring a smooth experience for our valued customers. We will thoroughly investigate the situation and provide you with more information as soon as possible. Thank you for your patience and understanding.
Ian
I am a new carrier with 90 days mc and otr solutions has been super helpful. I even procured a new customer that was a shipper and not a broker and they helped sign them on with the process. Communication with my team is great and they take the time to explain and are very helpful. So far any problems have been mitigated and taken care of!
Response from DAT Freight and AnalyticsMay 7, 2024
We are delighted to hear that our services have been instrumental in your success as a new carrier. Your positive feedback on our communication and problem-solving efforts is greatly appreciated.