Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

347 approved reviews, newest moderated first

Kate S.
Jul 18, 2024
Very poor quality fabric
Very poor quality fabric, items don't look like the pictures, I'm wanting to send mine straight back and the company haven't yet sent me return address. Delivery took nearly 2 weeks. Don't get sucked in!
Response from DashingsoulAug 11, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Marcialee
Jul 18, 2024
The shirt I ordered did not arrive
The shirt I ordered did not arrive. When I emailed the company they actually responded that I should look around my home for a package. They have not offered to reimburse me.
Response from DashingsoulAug 11, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Donna J.
Jul 17, 2024
I received my short sleeved blouse…
I received my short sleeved blouse today. The shipment didn't take long at all. The blouse is super cute and the design is great quality. Mine has a black cat being mischievous and the tail is sticking up. A very adorable blouse that I will be wearing on my trip to Pennsylvania. I am sure I will get lots of compliments. 💕
Response from DashingsoulAug 11, 2024
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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Debbie
Jul 17, 2024
If I could give this 0 stars I would
If I could give this 0 stars I would. The picture is very nice but the material is thick and heavy, not at all what I want in a Tshirt. I ordered the largest size, which should have fit according to the size chart, but was a good 2” smaller than specified. Customer service was not at all helpful, wanted me to ship it back to China (!) or take a 20% discount on another item, as if I would ever buy anything from them again.
Response from DashingsoulAug 11, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Lorilyn H.
Jul 12, 2024
Shirt arrived and didn't fit
Shirt arrived and didn't fit. I contacted customer service to find out how to return it. Instead of providing a return address the rep said it was their POLICY not to accept returns for clothing that doesn't fit. If this is a POLICY - it needs to be posted clearly on their website. Further, the rep recommended that I give the shirt to a friend and order another size instead. In addition to the sizing issue, the fabric was cheap and felt like a shower curtain. Printing of the image was sloppy - won't be ordering from this mess again.
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Catherine T.
Jul 12, 2024
Very disappointed
Just have to echo what people are saying, the tops look lovely in the initial pictures. What arrived was synthetic material like what is used for Halloween costumes, no label to indicate what the material is or how to wash. Image is badly printed and looks vague and out of focus. Ordered small size and it's huge.
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Kirstie G.
Jul 9, 2024
Love the shirts I bought
Love the shirts I bought, great feeling material, although dont know how durable they will be in the long term. Very cute designs, pictures feel accurate to product. Very happy with my purchase :) Just be patient with shipping lol
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Katy
Jul 3, 2024
Beautiful designs
Beautiful designs and options for styles, easy checkout, good prices.
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