dasher.doordash.comReviews of dasher.doordash.com

Where do I start? First, 30% of customers here have been marking their deliveries as un-delivered. The app doesn’t acknowledge all photos taken, I’ve had to take my own photos. Most customers here report “no drink, no fries, etc” even though it’s all confirmed prior to leaving restaurant. 6 out of 10 times, another dasher has picked up one of my orders, cutting my wage by 3/4. The list goes on. It’s not worth it.

I was excited to start this dasher experience, I had heard so many good things from advertisements, on how it is a good way to make extra money. Not, the app crashes every time I open it. It is forever roaming, and then freezes. If I get a delivery offer, by the time I restart, It has been reassigned. It is completely unworkable.

I wish I could give negative stars here. I want to be a dasher and have been waiting since November 2025 to get my account active. My NCC and right to work came up clear as well. I call the door dash support team at least 3 times each week but no results until today just fake promises of fake escalations and fake internal reviews happening. Every time I call, they are unable to pull up details from my previous calls and each representative lodges a new request. Whenever I ask for results from previous reference numbers or previous escalations, I get told that it would be quicker to activate the account if I replied to their email and resent them my results but all in vain again. I have been promised manual activation and results (account active within 24-48 business days but again it's all fake promises) several times by the supervisors as well. It is extremely unfair and frustrating on door dash teams part that somebody has to wait for 3 long months for activation while following up each week for several times and still no results. They do not value people's time and effort.

Garbage GPS. Glitches with your app. Can't schedule being Gold-Platinum. $3 orders for 8+ miles. DoorDash is shit.

Terrible, exploiting drivers. States we are 1099 but get penalized for declining orders that cost time, money,gas and wear and tear on car. No one in their right minds in this economy wants to drive 18miles to a customer then back to the zone for $3

fyi just read the email below which will give you how poor the Dasher registration process is and more importantly overall lack of customer service or urgency. I guess based on the silence from the company I think they believe it will some how sort itself. Absolutely pathetic service. Am not sure its worth rating. From: sudhakar mani Sent: Saturday, 7 December 2024 1:38 PM Subject: RE: DoorDash Inquiry - 668821492. Good morning Leona hope all is well, I just want to express my disappointment that this matter remains unresolved since 2/12/2024. Apart from yourself this matter has also been reviewed by the following consultants: 1. May Joy 2. Khalifa 3. Ma. Mesil 4. Khaled 5. Janelle As you can see that at least 6 of the consultants have reviewed this matter without a resolution. I have spent several hours on the phone with your teams without a resolution and it is not acceptable. All I am seeking to register as a dasher. Please refer this to someone who can assist me to register so I can start my job with DOORDASH. If I done have a resolution/positive response by close of business your time on Monday 9th December 2024 I will lodge a formal complain about this matter to your head office. I will provide details of all my emails and phone call registers including wait times and consultants names who are involved. Please kindy assist to have this matter resolved as I do not intend to deliberately make complaints as I understand direct adverse consequences on consultants. I look forward to a favorable outcome urgently. Kind Regards Sudhakar Mani

My identity was stolen by a family member who impersonated me and got my account banned without my knowledge. Months later I attempt to sign up for door dash and I'm told that my account is already been created and banned they won't tell me for what or what happened finally found out what the whole deal was when the family member was arrested incarcerated and ultimately fessed up to everything there were multiple instances of identity theft on my behalf including loans lines of credit and money making apps such as this. Contacted doordash let them know what the whole situation was provided them proof of his incarceration pictures of him and I that we look very very similar him admitting to me in a letter that he did it everything that they would need to find in my favor to appeal the deactivation. Two situations I was on the phone for about 2 hours with customer service both times I was told my account was being reset and to wait about a day and try to log back on and finish the onboarding process still has not been done This time contacted customer service and they said that the ban will remain and that they do not require telling me why. I think it's extremely unfair when all I'm asking for is the same exact opportunity that everybody else was provided nothing more nothing less and was told on two separate occasions that that's what exactly I was getting and then to for them to flip the coin and then tell me just kidding no you're not is extremely unprofessional shame on you doordash shame on you.

I haven't been receiving my deposits for my dashes so I called support and was transferred to Dasher Direct support, and was trying to explain my predicament, and all this rude person did was talk over me, and hung up on me. This isn't the first this is commonplace for this company. If I was able to employ the algebraic table to my experience it would be a negative five. 95% of my experiences are exactly the same. These people are quite literally a detriment to the company. It's why so many Dashers quit. In fact, it's the primary reason why Dashers quit. Absolutely awful. The worst in the business. Insubordination has broken its mold with these incompetent people.