Steven M.
Very poor company
Very poor company. Always perform in top levels. But the make complaints about crap outside your control. I take any thing I do seriously and Professionally, and they make these contract violations for delays and issues that the businesses create and you are held accountable. The other side is their App sucks badly and you can have 10 orders in a row and five different ways the app displays the job requests completion of jobs, pickup, verify and deliver. Seems like they have 5 different systems running at different development levels. They also constantly send you on BS jobs way outside your selected zone and if you don't accept they penalise your stats. If you call for support if you can get onto them, everything is often to difficult to fix and sometimes takes 10-20 mins on phone trying to sort out so can continue your dash. The Management just want to complain to the dashers and will not take any feedback to improve. Very sad, and that is why they have a constant referal program for their drivers to refer new recruits. If they spent half that referral money rewarding their drivers for quality service, and penalise the drivers running 2-3 delivery services at same time delaying deliveries and quality of service they would have a much better business. Not a quality employer.