Mike H.
My order already canceled
My order already canceled
DashCam Bros is retailer providing competitive prices on dash cams and related accessories to equip drivers with the tools necessary to protect themselves from unsafe driving and undue liability on the road.We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service and product knowledge. We have a great team and aim to grow our business to continue offering our customers the best dash cams available and the latest dash cam related trends and news. We make it a priority to continually develop resources that help consumers make informed decisions about purchases, installations and dash cam set ups.
DashCam Bros (dashcambros.com) has 149 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mike H.
My order already canceled
D. C.
Very slow to respond or no response at all. Tries to push blame on customer for their mistakes, then tries to make you feel stupid for contacting them. Unacceptable.
Michael P.
would never buy from them again
Response from DashCam BrosJan 3, 2018
Hi Michael, Thank you for leaving feedback for us. We are sorry to hear about your experience. Sometimes, technology is faulty, and when that happens, we offer product specialists to troubleshoot with customers to help solve the issue. In this specific case, we had our specialists speak with you to help solve the issue. However, even though we offer troubleshooting to customers, we cannot force a customer to go through the troubleshooting with us if they do not wish to do so. When customers don't wish to troubleshoot their product with us, which was the case here, we allow the customer to return the item as per the return policy. It is our understanding that in this specific case, due to your dissatisfaction, we have already issued you a fully paid return shipping label, as well as an agreement to waive any restocking fees. We are still awaiting the return of the product for your refund.
customer
overpriced late shipping not recomended to anyone
Response from DashCam BrosOct 23, 2017
Hi, Sorry to hear you did not have as positive an experience with our company as we would have strived for. From the order details, I see that the product was delivered with free shipping (as requested), and delivered in 2 days after ordering. Please feel free to reach out to us at [email protected] to see how we can help improve your experience.