Daryl Flood Moving & StorageReviews of darylflood.com

They were supposed to deliver an appliance from Home Depot and never showed up nor did they contact us to say they wouldn’t be able to do it that day. So the next day I tried calling them and they were supposed to be open 8-5 and there was no answer so I left a message and then Home Depot called repeatedly and still no answer. Now my delivery will not be for another 4-5 days. This is very unprofessional and this company needs to work on their communication skills. Update: Finally got someone to answer at 9:30 (a hour and a half after they were supposed to be open) no answer was given as to why it was not delivered except ran out of time. Said they already had deliveries scheduled for Saturday and that I would have to be rescheduled to Tuesday. So I called Home Depot back and they called Daryl Flood to find out reason why it wasn’t delivered and they lied and said driver talked to my husband and said he was running late and could it be rescheduled...total lie he never spoke to anyone. So not only does this company not communicate, not follow through with appointments and deadlines but they lie to their client ie Home Depot. I think Home Depot should re-evaluate doing business with Daryl Flood’s company.

Used Daryl Flood for our relocation from San antonio Texas to Southampton Uk was given an esimated time of arrival in UK 21st April 2017 that never happened next estimated time of arrival 16th of May and the name of the ship it would be on. Got an email on the 14th May telling us it has been delayed again next estimated date is now the 6th June 2017 am i supposed to believe this the whole episode of moving has be a joke with Daryl Flood.I would never use them again David Bourne UNHAPPY CUSTOMER

Horrible experience. This company was unable to solve a simple issue wasting a lot of peoples time, money, and resources. Not what one would expect from a logistics company.

Worst experience ever. If you want a lot of damage to you furniture and belonging then this is the company. Most of our furniture was dinged up and a chunk missing off a table we brought back from Japan. Tiffany lamp shade was packed loosely on its side with outdoor patio stuff packed around it. How do these things get packed together in the first place? Needless to say cracked a lot of the colored glass and bentup the frame. Who packs like this?? A Smaller lampshade cut and bulb bracket shattered. All the way down to my crystal wedding knife handle broken. Many things not replaceable. So sad when you do your best to take care of your belonging you work for and a company like this do so much damage in one move. We had moved years ago from Japan and after crossing the ocean in a container, getting through a hurricane and delivered, all we had broken was 1 coffeee mug handle. We move from Texas to Washington and incur alll this damage. I would not recommend this company if you care about your belongings.

They broke my TV display while packing, however, didn't tell me that. - Recently I have moved from SF to LA last week. There was a month gap between moving out and in date. So I also used their storage service. After one month, I got my stuff delivered. They didn't unpack them. Anyway, it's ok, but while I unpack my TV I found the display was broken, almost torn out. Omg! As the box was not damaged I could infer that they broke it at packing. But they didn't tell me about it. I'm very disappointed that they were not honest. They charged too much and worked suck. - The cost was too expensive so I expected really good services. But while I unpacking my stuff I found they packed it unprofessionally. My books got damaged or folded. My furniture got a scratch or damaged. It seems like the crews are doing this for the first time. As I found the damage on my TV, I wrote an email to them. But they didn't response yet. WTH!

I have had a long discourse with the Daryl Flood Co so this is not new to them. The pick up was fine - the crew did a great job. No issues there. The drop off was the issue. we thought we were getting an unpacking service as well, as most companies offer and what had been our experience with Atlas in our first move. In addition, our delivery date was missed because the date was not registered (or a glitch as we were told) correctly. Then the drop off crew did a poor job in unpacking and leaving boxes everywhere. I had sent pictures to Daryl Flood about this already with little response. I felt that some reimbursement should have been done since this was not up to our expectations, nor to what was the standard for most moves. But I am only the customer.

Most damaged items we have ever experienced.

THEY DO NOT UNDERSTAND HOW TO TAKE CARE OF CUSTOMERS. WOULD NOT RECOMMEND THIS BUSINESS. STAY AWAY. Delivered my fridge and stove top which both work fine. During the delivery they stained my carpet from either something on their shoes or on the wheels of their dolly. After the fridge was completely setup the delivery guy brought the slip to me in my office confirm the delivery which I signed. I work from home and was on a conference call. After my conference call walked into my living room and noticed stains all over my carpet. I contact Daryl Flood and since I signed the paper they told me there is nothing they can do.