Daryl Flood Moving & StorageReviews of darylflood.com

Daryl Flood Logistics has destroyed my relationship with Home Depot. As long as HD partners with DFL I will never shop at Home Depot again. 1st fridge was damaged. 2nd they didn't hook up the water saying my existing line wouldn't work and cut it off my old fridge. It would work, we had to add a nut on after they cut it, and now it is hooked up. They also damaged my storm door, and that is still not resolved. Plus, they claimed that the doors to the fridge were uneven, because the fridge wasn't level, that is also false. They did not level the fridge, because they said it can't be done till we push it back and that is also false. When they came back to level it they sent the same guy, who when he found out there was a claim made threats telling me he was going to fight my claim, because the door they damaged was old. They have shown that to be true. Now still dealing with their claims dept on the door. Today we had an appt at 1pm, and Noah was late, I called him and he said he was running late, I couldn't wait I had a meeting, He said they don't usually give appt times, because in logistics you can't stick to a schedule, and that I just don't understand logistics. I spent 16yrs in logistics and everything Noha says is bunk. When Noah calls he does not speak clearly, I had no idea what his name was, the only discernable word was Flood. It is like he is saying his name is nodarFlood. The door wouldn't lock after the bent it, and we had no choice due to safety but to fix it. Now he says well if you fixed it there is nothing I can do, but I still want pictures, leave it unlocked. It would seem the hire from the bottom of the barrell and then don't train them or do a terrible job at it. The name Daryl Flood is mud to me.

They were supposed to deliver a washer & dryer to us. They failed to show up all day Tues, then Wed, then showed up late Fri. After all that, they actually installed it incorrectly and had the hoses mixed up and had to come back one more time. Worst part was that their call center kept telling me they were on their way and that we were the next stop. That was never in the cards. Just be honest please.

TL;DR - We still don't have the rest of our possessions. EDIT 10/26. STILL NO ITEMS, THIS IS THEIR RESPONSE TODAY: "Your shipment has not yet arrived to our affiliated local agent. Once they have confirmed that the shipment has arrived, a delivery date will be made available and I will notify you. Thank you for your continued patience." The term "logistics" in their name is borderline comical. They underestimated the space someone else's stuff would take on the truck, since we were last on the truck we were in an "overflow" situation. This means we had to delay travel for a day while another crew picked up the "overflow" items, then threw them on a truck without labeling or inventorying them. Now our "overflow" items are in their storage somewhere and they have NO urgency to get our stuff to us. The contract says they have unlimited time to get it to us and NO negative consequences. So, basically they'l deliver it whenever someone else decides to move to our area, so it's cheaper for them even though they screwed it up. Packers poured CHICKEN GREASE down TWO of our bathtubs - Seriously??? Company didn't care. They never care. Also, they're all professional liars. Finger pointing everywhere, always someone else's fault but in the end we're always the ones getting screwed. Did I mention they charged our credit card for the entire cost of the move with 1/4 of our stuff still not delivered? Avoid these guys like the plague, they clearly give zero f's about their customers. Chris, Jessica, Joe - Sales, moving coordinator and driver. All just lip service with no action.

I just had Derrick Fleming from Daryl Flood Logistics come to my house to properly install my dishwasher (which Brandon didn't do the first time). He was completely rude, put out and not professional. He refused to install the dishwasher on the sides and refused to show me how to unlock the refrigerator. I was completely appalled at his behavior and complete lack of customer service. Please fire Derrick from Daryl Flood. He is a terrible representation of your firm and makes me never want to use Home Depot or this service again for appliance install or anything else.

This was our first experience using a moving company and we were really happy with the level of service we received. The weather at both houses was terrible and the crews and driver did great. We would definitely use them again.

The Daryl Flood relocation team made a stressful experience much smoother! It was great to be able to do the majority of communication via email or video calls when needed.

Professional Experience Before and After Service.

Excellent all round service! Packing crew were awesome! Great communication from all involved. Overall very impressed!!