Hascia
Benchmark for quality!
I have done several of these reviews because Darwin's food for my diabetic cat is the best thing that has happened along with insulin. Insulin with the old food wasn't enough for him to move back to health. It's been years now! I live in Florida. Only once, also years ago, a shipment was delayed due to a hurricane. Noone's fault. Yet Darwin's got a replacement shipment to me immediately. As if they anticipated it would have to be done, had everything prepared & it arrived expedited. They are a benchmark for excellent customer service!
Response from Darwin's Natural Pet ProductsOct 13, 2026
Hello, Thank you so much for your incredible support and for taking the time to leave another review! We're honored to be part of your diabetic cat's health journey and thrilled to hear that our food, together with insulin, has helped him thrive for years. Stories like yours mean the world to us. We're also grateful for your kind words about our customer service. While shipping delays caused by events like hurricanes are sometimes unavoidable, we're always committed to making things right as quickly as possible. Thank you for recognizing our team's efforts and for trusting Darwin's over the years. We truly appreciate having you as part of the Darwin's family!