Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Susan S.
Food looked disgusting and my dog disliked it
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Susan, thank you for sharing your feedback with us. We’re really sorry to hear that the food didn’t meet your expectations and that your dog didn’t enjoy it. We know that not every pet will take to a raw diet, but we truly appreciate you giving our food a try.
iliana R.
excellent quality and fast delivery
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Iliana, thank you so much for sharing this! We’re glad to hear you’ve been happy with the excellent quality and fast delivery. We truly appreciate you taking a moment to let us know how things are going.
Julie S.
Professional and prompt service.
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Julie, thank you so much for sharing this! We’re glad to hear you’ve experienced such professional and prompt service. We truly appreciate you taking a moment to let us know how things are going.
Lesli D.
We have 5 cats and 3 dogs and have fed them Darwin's for years. They are healthy and vibrant because of the wonderful food they eat.
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Lesli, thank you so much for sharing this. With five cats and three dogs, you have a full, joyful household, and it means so much to us that Darwin’s has been part of their lives for so many years. Hearing that they’re healthy and vibrant is exactly why we do what we do. We’re truly grateful for your trust and for being with us since 2020. It’s an honor to help nourish your whole crew.
Judith H.
We have given our dog Darwin's raw meat since a pup - he's now 13, still healthy, although slowing down. Our holistic vet encourged us on our last visit to keep his Darwin diet, reduce his kibbles, to maintain his appropriate weight. We're happy with our relationship with Darwins - always attentive to our needs, always helpful with our autoship.
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Judith, thank you so much for sharing this. It’s wonderful to hear that your dog has been enjoying Darwin’s since he was a pup, and at 13, staying healthy (even if slowing down a bit) is something to celebrate. We’re also glad your holistic vet encouraged you to continue Darwin’s diet to help keep him at a healthy weight. We truly appreciate the trust you’ve placed in us over the years. It means a lot to know that your experience with our team and your autoship has consistently felt attentive and helpful. We’re grateful to be part of your dog’s journey.
Caroline S.
Darwin's is always on-time, communicative, and has amazing customer service. I have had instances where the box was out too long while I was away, or accidentally got delivered to an old address in my account (my mistake), and they promptly corrected it free of charge. And my dog absolutely loves it!
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Caroline, Thank you so much for sharing this and for highlighting your experience. It’s wonderful to hear that you’ve consistently found Darwin’s to be on time, communicative, and supportive when something goes wrong. Situations like a box sitting out too long or an old address still on file can be stressful, and we’re glad our team was able to step in quickly and make things right for you at no charge. Most of all, we love hearing that your dog absolutely enjoys the food. Thank you.
Jacqueline Z.
Perfect packaging and shipping per usual.
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Jacqueline, thank you for taking a moment to share this. We’re so glad to hear that your packaging and shipping have been consistently spot‑on, and that kind of reliability is something we work hard to deliver with every order. We truly appreciate you being part of the Darwin’s family and letting us know we’re meeting the mark.
Mary Catherine K.
Very helpful with deliveries, changing the timing and place as needed . Deliveries are sometimes complicated within condos, and they are able to assist in managed somewhat difficult delivery instructions.
Response from Darwin's Natural Pet ProductsMar 19, 2026
Hi Mary, thank you for sharing this. We know condo deliveries can be a bit complicated, and we’re really glad to hear our team has been able to help adjust timing and locations to make things easier for you. Managing detailed delivery instructions is something we take seriously, and it’s wonderful to know that support has made a difference. Thank you as well for being a customer since 2022. We truly appreciate your trust and continued support.
