Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Diane R.
When I need to make a change you are very courteous. Your delivery driver is fantastic!
Response from Darwin's Natural Pet ProductsApr 14, 2026
Hi Diane, Thank you for sharing this. It’s wonderful to hear that making changes has been easy and that our team has treated you with courtesy. I’m especially glad to hear that Dan has been fantastic, reliable, and friendly. We truly appreciate you taking the time to let us know.
SUSAN W.
Great communication. Product always arrives as promised, still frozen. And my cat love it!
Response from Darwin's Natural Pet ProductsApr 13, 2026
Hi Susan, Thank you so much for sharing this! We’re glad to hear your orders are arriving fully frozen and right on time. It’s wonderful to know your cat loves the food, too. We appreciate you being part of the Darwin’s family!
Leslie S.
The quality product.
Response from Darwin's Natural Pet ProductsApr 13, 2026
Hi Leslie, Thank you for your review! We’re so glad to hear you’re happy with the quality of our food. We’re also incredibly grateful that you’ve been with us since June 2025, your support means so much to us. Please reach out anytime if there’s ever anything you need.
Catherine S.
My cat loves the food. Customer service is great. Any time i have called, they are very helpful and kind.
Response from Darwin's Natural Pet ProductsApr 13, 2026
Hi Catherine, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that your cat loves the food and that every interaction you’ve had with our customer service team has been helpful and kind. We’re also incredibly grateful that you’ve been with us for over five years; your long‑term support truly means the world to us. If there’s ever anything you need, we’re always here for you.
Marti C.
Easy to order and track, responsive customer service, and great product
Response from Darwin's Natural Pet ProductsApr 13, 2026
Hi Marti, Thank you for sharing this, it’s great to hear how smooth everything has been for you. When ordering is easy, tracking is clear, customer service is responsive, and the product delivers on quality, it creates the kind of experience we always aim for.
Pam
Our cats love this food!
Response from Darwin's Natural Pet ProductsApr 13, 2026
Pam, Thank you for sharing this. It’s always wonderful to hear when cats truly love their food. Knowing your crew is enjoying their meals makes all the difference, and we’re grateful you took the time to let us know. Thank you for being a customer for over five years!
Sandi L.
I had an order that was delivered unfrozen. They promptly scheduled a replacement order and received it in 3 days!
Response from Darwin's Natural Pet ProductsApr 13, 2026
Hi Sandi, Thank you for sharing this experience. I’m really glad to hear the replacement was arranged right away and that your new order arrived fully frozen within three days; that’s exactly the kind of quick recovery we want when something goes wrong.
Jon B.
everything was great
Response from Darwin's Natural Pet ProductsApr 13, 2026
Hi Jon, Thank you for sharing this. It’s wonderful to hear that everything went great. We always want the entire experience to feel smooth and reliable, so your feedback truly means a lot.
