Darwin's Natural Pet ProductsReviews of darwinspet.com

Response from Darwin's Natural Pet ProductsJun 26, 2025

We're sorry to hear you had a negative experience! We'd love the opportunity to make this right. Can you please contact our customer care team at [email protected] so that we can help?

Response from Darwin's Natural Pet ProductsJun 26, 2025

We're sorry to hear you had a negative experience! We'd love the opportunity to make this right. Can you please contact our customer care team at [email protected] so that we can help?

Response from Darwin's Natural Pet ProductsMay 1, 2024

Hi Heidi! Thank you for your review and bringing this to our attention. If you haven't reported this to our Customer Care team yet can you email them the lot numbers of the meals that have been inconsistent? We'll have the QA team look into this right away. Customer Care's email is [email protected]

Response from Darwin's Natural Pet ProductsMar 13, 2024

Hey there! Thank you so for your review and providing feedback on your pets meals. We're sending over a report to our QA Team to look into your concerns about our Turkey Meals for dogs. If you need a replacement or refund for the meals you threw out please reach out to our Customer Care team at (877) 738-6325 or by email at [email protected].

Response from Darwin's Natural Pet ProductsMar 13, 2024

Hi Kolbe! Thank you for your review and feedback. We apologize for the shipping delays you have encountered and will be communicating this to our Fulfillment team. Our team would also like to help with the cost of your meals with additional discounts you may qualify for. Please reach out to our Customer Care Team at (877) 738-6325, or by email at [email protected].

Response from Darwin's Natural Pet ProductsMar 13, 2024

Hi Cindy! Thank you for your review and providing feedback about your subscription orders. We are happy to hear Customer Service was able to help. If there is anything else we can help with don't hesitate to reach out.

Response from Darwin's Natural Pet ProductsMar 13, 2024

Hi Mark! Thank you for your review and feedback. Our team would like to help with the cost of your meals with additional discounts you may qualify for. Please reach out to our Customer Care Team at (877) 738-6325, or by email at [email protected] to learn more.