Darwin's Natural Pet ProductsReviews of darwinspet.com

Response from Darwin's Natural Pet ProductsJul 15, 2025

HI Carolyn! Thank you for your feedback. We apologize for your most recent experience with our order processing system. Please reach out to our Customer Care team if you need additional assistance. They can be reached at (877) 7386325, or by email at [email protected].

Response from Darwin's Natural Pet ProductsJul 8, 2025

Hi Andy! Thank you for your feedback. We apologize for your experience with our new website. Reach out to our Customer Care team who would be happy to help. They can be reached at [email protected] or by calling (877) 738-6325.

Response from Darwin's Natural Pet ProductsJul 3, 2025

Hi Tina! We apologize for your experience with shipping, thawed, and damaged packages. We appreciate your feedback and communicated with our team your concerns. We have made several improvements since you last ordered from us thanks to customers like you letting us know. If you have any questions, reach out to the Customer Care team at (877) 738-6325.

Response from Darwin's Natural Pet ProductsJul 3, 2025

Hi William! Thank you for your feedback. We apologize for your experience. If you have any other questions or concerns don't hesitate to reach out. Our Customer Care team can be reached at (877) 738-6325.

Response from Darwin's Natural Pet ProductsJun 27, 2025

Hi Debbie! We're sorry to hear your cat did not enjoy their new meals. Thank you for donating the leftovers to your local cat shelter.

Response from Darwin's Natural Pet ProductsJun 23, 2025

Hi there! We're so sorry to hear you've had a bad experience. We can confidently say we have not had a formula change for any of our meals, nor any changes to our farms. We'd love the opportunity for you to try us again. If you're ready to give us another try, please reach out to our customer care team and we'd be happy to provide you with another intro discount.

Response from Darwin's Natural Pet ProductsJun 23, 2025

We're sorry to hear your dog didn't take to Darwin's! We appreciate the feedback and thank you for giving us a try.