Darwin's Natural Pet ProductsReviews of darwinspet.com

You need to inform the client of what you are out of stock before the order is processed not after and adjust the order. You have done this many times and it affects how much food your clients will receive and that affects how much food animals will get. This is poor planning and it NEEDS to be FIXED.

The last order delay arrived only partially frozen has caused diarrhea with my puppy and may involve an expensive vet visit for testing. Darwins Nicole has been accommodating to discount to next order and try to soften the blow and error occurred while she was away. So important with raw meat that it be delivered fresh. I feel very uncomfortable with these repeated questionnaires and prefer to not receive them in the future. Very awkward because mistake shouldn’t have happened when I requested an order sooner and had it shipped later than scheduled instead. Please discontinue questionnaires thanks

My dog died and I need to cancel my subcription

I switched my dog to raw from kibble to help with her allergies. She’s had ear irritation on and off from different foods I’ve tried with her. We were just getting them clear when I switched to Darwin’s and they got severely worst once I switched and fed her the BioLogics beef. I also tried the Natural Selection Duck and the inflammation increased dramatically. I was really hoping Darwin’s Raw would be my solution but it’s time to keep looking.

2 months in a row my dog good didn’t show up. I had to go out and buy food and then dispose of a box of rotting food.

My dogs love your food!! Sadly, I live in hot Arizona and your delivery service (usually takes too, too long and I receive mostly unfrozen food). My dogs are sad and I have to throw most of unfrozen food away.

My cat does NOT like your cat food. Won't touch it

Where do I start? Product sent a week later than schedule. It was in transit for way too long and it arrived w all ice packs melted, meat defrosted and brown. Nobody at this company cares to properly ship and track their products. Mind you, this happened with my 1st order (in-transit for 3 days), I told them, and it happened again with my 2nd order. Nuff said