Darwin's Natural Pet ProductsReviews of darwinspet.com

Response from Darwin's Natural Pet ProductsMay 19, 2026

Hi Christine, Thank you so much for sharing this! We’re thrilled to hear your dogs love all of the Natural Selections varieties. Investing in fresh, high‑quality nutrition truly makes a difference, and we’re grateful you trust us to help keep your pups thriving for years to come.

Response from Darwin's Natural Pet ProductsMay 18, 2026

Hi Peggy, Thank you for sharing this feedback. We’re so glad to hear you’ve been happy with our meals overall! We’re sorry to hear about the packaging concern, though. That’s definitely not the experience we want for you, and we understand how frustrating that can be. Did you receive the defrosting tub we sent in your first order? I know that you have been with us for over 5 years, so I don't know if you didn't receive the defrosting tub in your first box or if you just need a new one. These are free to you, so please contact customer service if you need a new one. Thank you, Peggy.

Response from Darwin's Natural Pet ProductsMay 12, 2026

Maggie, Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the food, and we truly appreciate you letting us know about your experience with the website. We’re always working to make things easier to navigate, and feedback like yours helps guide those improvements. Please don’t hesitate to reach out if you ever need a hand placing an order. We’re always here to help.

Response from Darwin's Natural Pet ProductsMay 12, 2026

Hi Tyler, Thank you so much for sharing this! We’re really glad to hear your boy is enjoying his meals, and we completely understand how challenging chicken allergies can be. You’ll be happy to know we offer several more protein choices that are naturally chicken‑free, including Turkey, Lamb, Duck, and Beef, so you can rotate or stick with whatever works best for him. We’re here to make sure he always has safe, delicious options that keep him feeling his best. Thank you so much for sharing this! We’re really glad to hear your boy is enjoying his meals, and we completely understand how challenging chicken allergies can be. You’ll be happy to know we offer several more protein choices that are naturally chicken‑free — including Turkey, Lamb, Duck, and Beef — so you can rotate or stick with whatever works best for him.We’re here to make sure he always has safe, delicious options that keep him feeling his best.Thank you so much for sharing this! We’re really glad to hear your boy is enjoying his meals, and we completely understand how challenging chicken allergies can be. You’ll be happy to know we offer several more protein choices that are naturally chicken‑free — including Turkey, Lamb, Duck, and Beef — so you can rotate or stick with whatever works best for him.We’re here to make sure he always has safe, delicious options that keep him feeling his best.

Response from Darwin's Natural Pet ProductsMay 12, 2026

Hi Sherri, Thank you so much for sharing this! We’re really glad to hear you’ve consistently had fantastic service and helpful conversations with our team; that means a lot. I’m sorry your last order arrived without the treats you were expecting, but I’m glad you reached out and that we were able to send them out right away. It’s a great reminder to add treats at the same time as your food order, and we appreciate you passing that along. Thank you again for your feedback and for being such a supportive customer.

Response from Darwin's Natural Pet ProductsMay 1, 2026

Hi Martha, Thank you for the review. We’re glad to hear your order arrived on time and is still fully frozen. We appreciate you sharing this.

Response from Darwin's Natural Pet ProductsApr 21, 2026

Hi Alison, Thank you so much for sharing this. We’re really glad to hear the food and our packaging are working well for you. Keeping everything safely frozen on arrival is always a top priority. I’m sorry to hear the delivery date change didn’t go as smoothly this time. That’s not the experience we want for you. Our customer service team is always happy to double‑check any changes you make to ensure everything is updated correctly on your account. Thank you for being a long‑time customer. We truly appreciate you and the trust you’ve placed in us over the years.