Benny
Meh!
Meh. Searching to see if there isn't a better option or raw food for my urban domesticated tigers.

Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Benny
Meh. Searching to see if there isn't a better option or raw food for my urban domesticated tigers.
Lizette H.
The quality of pet food is great and never been a problem. The issues are with their online scheduling system/recurrent shipment program. Every time we make an adjustment online for the upcoming shipment there has been some sort of problem. We’ve had issues with everything from missed shipments, double shipments, (with double payments withdrawn) to having our shipment sent to an old address not used for deliveries in over 3 years.
Response from Darwin's Natural Pet ProductsFeb 19, 2026
Hi! So sorry to hear that you're struggling with our site. Please feel free to chat with our team at 877-738-6325 or email [email protected] and we will escalate this to our IT team. Thanks!
Eric S.
Our cats are not eating the raw chicken. Has there been a change in the contents/formulation in recent months. Please get back to me.
Response from Darwin's Natural Pet ProductsJan 13, 2026
Hi, Eric! We are so sorry to hear that your cats are no longer loving their Darwin's food. To reach us and talk about this, it would be best to call our team at 877-738-6325 or email [email protected]. We hope to figure this out with you together. Thanks!
Dianna L.
I feed four ounces per feeding and regularly don't get 2 feedings per package which should be 8oz. All thou I have never weighed the complete package for accuracy.
Response from Darwin's Natural Pet ProductsJan 6, 2026
Hi, Dianna! We are so sorry you are having this experience, and hope to make it right. Each package is 2 pounds, or 32 oz, so each quarter should be 8 oz. If you are seeing that your packages are low on product, please call 877-738-6325 to speak to our customer service team. They will report it and get your food on the right track. Thank you!
erik L.
Good product and conveniently individually vacuum sealed and packed and shipped in dry ice . This subscription was mailed monthly to accommodate my needs. However the prices continued to inflate with the economy being what it was so i ended my subscription. If they lower the cost and make it more affordable I will probably renew. It just wasn’t sustainable on my end .
David
We have been on Darwins for just over 5 years. Any time we have questions or an issue, the people at Darwins have been incredibly helpful. The inconsistency of the chicken texture has been a problem for some of my cats. When it is very wet they will choose to skip their meal. The addition of duck and rabbit was a great hit for the cats. They even liked the poultry blend. Unfortunately the duck is no longer available and along with the blend. Also navigating the website has been a bit of a challenge Adding or adjusting my subscription. Typically I'll simply call to make it easier.
Scott E.
Animals Love the food. Service is Great. Website needs work. I have dog and cat Subscriptions. Why cant I order both together in 1 box instead of ordering separately?
Terry S.
There is still the inconsistency in the product. Not all packets contain the same weight and or consistency. Sometimes they are watery.
Response from Darwin's Natural Pet ProductsOct 9, 2025
Terry, thank you for letting us know about this. We always want every order to meet our quality standards, so we appreciate you bringing it to our attention. If you’re seeing inconsistencies in weight or texture, please reach out to our Customer Care team at 877-738-6325 so we can look into it and make it right.