Kathleen C.
I tried the food as directed
I tried the food as directed. One tablespoon with his regular food. He had explosive diarrhea! Everywhere! I am very reticent to try it again.

Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kathleen C.
I tried the food as directed. One tablespoon with his regular food. He had explosive diarrhea! Everywhere! I am very reticent to try it again.
Brigitte Q.
I did not receive my delivery
Response from Darwin's Natural Pet ProductsFeb 3, 2026
Brigitte, we are so sorry to hear this about your delivery, and we'd love to help fix it for you. Please reach out to our customer care team at 877-738-6325 so we can get this solved. Thanks!
Traci S.
My cat wont eat any of the raw food. I have tried all the tricks that everyone says to do. She just walks away and wont eat. I tried cooking it a little, smothering it in the gravy of her other food, mixing a half tsp into her regular wet food, putting catnip on it. She always leaves the 1 small tsp of raw food behind and eats the rest of what ever I have used to cover it up. Such a disappointment. This company seems great but I guess the food doesnt smell like cat food to her.
Response from Darwin's Natural Pet ProductsJan 22, 2026
Hi, Traci! So sorry that this has been your experience. Transitioning cats to raw can be very different than transitioning dogs. Please feel free to call our customer service team at 877-738-6325 if you'd like some more help, or would like to chat about the food you ordered. Thanks!
Karen Z.
Since I ordered for the first time I think you e texted me more than 100 times. You started sending stuff to me asking me about my experience and I had just ordered and hadn’t even received anything yet. You’ll lose a lot of customers for this reason. I’m only being honest, not trying to be mean.
Carlos R.
Food would always arrive late, called many times to have them change this and they did not care. Last straw was Christmas where my dog stayed without food for 4 days after they said it would get here a certain day. They did the right thing and cancelled my order and refund me but it’s a bummer that I have to transition my dog to some other food because a business doesn’t know how to transact
Jerusha
You keep calling me Roberta,; my name is Jerusha Meigs. I purchased my first order and I live with my sister who’s name is Roberta, but why do you think she purchased from you when it was me?
CHARLEEN H.
I never received my second order.
Response from Darwin's Natural Pet ProductsDec 10, 2025
Thank you for letting us know. We’re sorry to hear your second order hasn’t arrived. We’ll need to look up your shipment so we can track it and make sure you receive your order or a replacement. Please contact our customer service team with your name and order number, and we can resolve this right away. You can reach us at 877 738 6325 or [email protected].
Susan S.
No one returns messages so not sure if my phone calks, emails or chats ever go thru