Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
darwinspet.com
Website
darwinspet.com
Category
Pet Stores
Location
Tukwila, Washington
Listed on Five Star Index
2026
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The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
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My experience with Darwin’s overall has been really good. I have two bengal cats and our breeder recommending this feed to us and my older bengal LOVES it. My younger one has kind of started to turn the turkey one away and the chicken one away so I’m excited they came out with beef. I’m super excited for him to try it and hopeful that he’ll love it. If anyone had recommendations to get him to stop turning it away please respond! Only one of them has started to do this. I started feeding them twice a day now I’m down to one. But so far the experience has been wonderful, my order always comes on time and well kept. Thank you!
Response from Darwin's Natural Pet ProductsFeb 24, 2023
Hi Kassi! Thank you for your review and feedback. Our Customer Care team can provide tips and tricks to get your cat interested in their meals again. They can be reached at (877) 738-6325 Monday-Friday from 6 am to 6 pm PST. Or by email at [email protected]. We hope this helps!
MF
Melissa F.
My cats have been on Darwin's for…2 months
My cats have been on Darwin's for almost 2 months now. I thought I was going to have a hard time getting them to switch from dry & canned food to raw food but surprisingly it took about 4-5 days. I slowly went down on their dry food and increased the raw food daily, also, I would not leave the food out longer than 30 minutes. To get them to actually eat the raw food, instead of just smelling it and being turned off by it, I would put a little bit of Delectable's Squeeze Ups, which is basically cat junk food, on top of the raw food. At about the 5th day they were eating 100% raw food and boy are they loving it. Almost immediately I saw a difference in there activity level and there is at least 50% less poop in the litter box and it doesn't smell...seriously there is no smell. Mordachi (who is overweight) & Blue are excited about eating and Mordachi is starting to feel just a little bit lighter. I was spending a little more feeding them a Rx canned food, one for weight loss and the other was for Blue who would throw up the dry food due to hair balls. He hasn't thrown up once since he has been on the raw food. I know if I feed them quality food now they will have less health issues later.
BR
Bryan
Giving our cats the best is paramount…
Giving our cats the best is paramount to our family's hearts and minds. And when it comes to the food that we feed them, only the best will ever do.
About seven (7) years ago, we decided to move our cats off of canned and dry foods, due to the amount of mystery preservatives that were added to them, in order to keep them shelf-stable. After a whole lot of research, and an in-depth conversation with our veterinarian, we concluded that a raw diet was the best way to keep our cats both healthy and happy. But switching to a raw diet was not that simple, as there were so many companies out there that all claimed to be the best.
When we first started the raw diets, we originally were feeding our cats a brand that I will not mention by name, as I don't want to defame them with what I am about to tell you. While our cats enjoyed the raw diet right from the start, and where we noticed in the first month a positive change in their daily wellness, we one day noticed one of our cats pawing at his food. On close inspection, we found a 1-inch strip of plastic lodged in his food. Working with that brand's customer service, they would not take responsibility, and had the audacity to blame us and the retailer we bought the food from, for this unfortunate occurrence, when it was clearly a manufacturer default.
This put us in a bind, as we could see that a raw diet worked, but where we now needed to find a new company that we could put our cat's wellbeing into full trust, while also finding a company that would stand behind their product, where we as pet parents would not have a similar negative experience again. This is where Darwin came to the rescue, and across four (4) cats and seven (7) years later, we have not looked back, but have only lived every day with Darwin in a positive light.
Our cats are very finicky when it comes to food - be it from their meals, to the treats they eat, down to the water that they drink. Doing our own research, and speaking with our veterinarian (and a couple of our vet-techs) again, we trialed several brands, where every time we pulled-out the Darwin, our cats would happily eat their bowls clean (just in case you are curious, we feed them Darwin's chicken for cats).
When you open a package of Darwin, there is no freezer burn (like you will see with other brands), where the meat itself has a nicely fresh and pink hue, and where the food itself has a "fresh" meat smell (just like when you buy meat for your family, where you can smell a clean meat scent, without any hint of of spoilage). Each packet of meat is clearly labeled with the lot number and date of manufacture, so that you can confirm the levels of freshness that you are paying for. This level of freshness is what you want in a raw diet, where Darwin does everything to ensure that you are only feeding your pets the best.
For years, our cats welcome meal-time, where Darwin was (and still is) front-and-center. And having a relationship to one single brand for this long, it is expected that there will be hiccups along the way. And our relationship with Darwin has seen a hiccup or two, but for any hiccup that has ever occurred, Darwin has always been quick to accommodate us without question, and do so very comfortingly and quickly.
On one (1) such occasion, the issue was on the fault of the shipping company, where Darwin without question sent us a new batch immediately and overnight. And on two (2) occasions (one as recent as today), our cats snubbed the food in the batch, where Darwin kindly worked with us to get the batches replaced, so that we could keep our cats happy and healthy without interruption. This level of customer service from Darwin is not only very professional, but also very kind and supportive, where even the customer service representatives demonstrated heartfelt care and concern for our cats' wellbeing.
This type of customer service experience from Darwin is truly the cherry on-top of a brand experience that we (our cats included) already love. A big shout-out goes to the Darwin customer service representative that helped us today (Anna, you rock!!! Thank you for your kindness, Anna, and thank you for your care of our cats).
If you are looking for a healthy alternative to food for your pets (be they cats or dogs), our family highly recommends Darwin. Between food your pets will love to eat, to the peace of mind it will give you (and your veterinarian), down to the excellent customer service you will get when you need it... you simply cannot beat Darwin. Give Darwin a try and see for yourself... you'll be happy that you did.
Response from Darwin's Natural Pet ProductsOct 26, 2022
Hi Bryan! Thank you so much for your wonderful review.
KY
Katrina Y.
I highly recommend Darwin’s
I have been purchasing Darwin’s for my dogs for over 9 years. The quality is the best and the customer service is amazing. I have never once had any issues with the quality and standards of Darwin’s raw food. I stick with the organics select and have tried all the options of meats. I was referred to Darwin’s from my veterinary who was treating our dog that had cancer at the time. I wish I had known about Darwin’s sooner! Thank you Darwin’s for providing high quality nutritious food for my fur babies.
Response from Darwin's Natural Pet ProductsAug 15, 2022
Hi Katrina! Thank you so much for your wonderful review and support. We appreciate you sharing your story with us. Thank you for being a part of the Darwin's family!
MI
Madison Isabel C.
Simple, cheap, and healthy!
We switched our 2 homemade-raw fed cats to Darwin’s when our oldest was about 6 months old — and our younger kitten at about 4 months. They absolutely love their meals, and Darwin’s is significantly cheaper than buying them wet food on a monthly basis, or feeding them homemade raw beef-based meals. I wish everyone knew the benefits of raw feeding and just how convenient it can really be!
BE
Ben
If you’ve decided to switch to raw, Darwin’s is as good as it gets.
I did a few trials from various vendors of raw pet food, but Darwin’s ended up being the clear winner. They offer high quality food for both dogs and cats; in my experience shopping online it seems like most places specialize in either/or. They also offer different price tiers, and although the less expensive food isn’t organic, it’s still very good quality.
There’s some things to keep in mind when deciding to switch your pet(s) to a raw food diet, though.
First, it’s going to be expensive. Really expensive. That’s just the reality of buying from a vendor that does all of the work for you. From the extensive searching I did, you’re unlikely to find it for less than what Darwin’s charges.
Second, it’s not as easy as filling a big bowl of kibble and, frankly, the whole thing is pretty effin gross. You have to be sure to be sanitary, meaning, using a fresh bowl for each meal, washing your hands, A LOT, and probably most importantly, you have to be sure to put any remainder in the fridge. Letting it sit out can get your pet sick (probably pretty unlikely), and if you don’t keep this is mind, you may be quick to blame the company for giving you “bad food”.
I would only go for it if you have enough freezer space for a lot of food. If you buy over a certain amount (20lbs I think), you will get an extra 10% off with free shipping. It makes it much more justifiable in my mind, I’m able to buy enough food for two medium sized dogs and a 16lb Maine Coon that will last for 3 months, and the total is about $430. Seems like a lot, but as far as raw food diets go, it’s a killer deal.
Lastly, if you are like me, you may be turned off by their packaging. It’s the only gripe I had with them, they use a LOT of styrofoam and plastic. BUT, I just got my most recent order (5/13/22) and they have completely switched over to fully recyclable insulation!
Do the trial, it’s an awesome deal, and see what you think! It’s very easy to cancel, they have the button right below your subscription tab and you can cancel/pause within seconds. No calling, no back and forth emailing (if they even reply) and guilt tripping, like just about every other company.
Response from Darwin's Natural Pet ProductsMay 16, 2022
Hi Ben! Thank you for your thoughtful review. We are so proud to be serving your pets! Reach out to Customer Care if you ever need assistance. They can be reached Monday-Friday, from 6 am to 6 pm pst at (877) 738-6325 or by email at [email protected].
EC
Eriq C.
Darwin's Intelligent Design KIDNEY RAW REVIEW ***
Darwin's KIDNEY (Intelligent Design) & RENAL support food was the best RAW food that I've tried for my little girl. She is 22 years old and loving life as much as possible and this food has been a Godsend. It has been formulated with the BEST ingredients and I received the BEST care from Michelle in sales. Thank you Darwin's for such a well-researched and delivered product. I can tell how clean this food is. And how much my little girl is thriving because of it. We love it!
Response from Darwin's Natural Pet ProductsMay 16, 2022
Hi Eriq! Thank you for your thoughtful review. We are so proud to be serving your pets! Reach out to Customer Care if you ever need assistance. They can be reached Monday-Friday, from 6 am to 6 pm pst at (877) 738-6325 or by email at [email protected].
MT
Melissa T.
Years ago I was introduced to Darwin…
Years ago I was introduced to Darwin for my cats. Our new kitten took to it immediatly and the older cat eventually switched. The 4 year old kitty had come to use with mouth issues. Stomatitis was the possibility, and the fear was it would get worse and eventually he might need to have his teeth removed. I tried all kinds of tooth pastes and even oils I rubbed on his gums. When we switched to Darwin it wasn't long and I no longer noticed inflamed or bleeding gums. There is no proof, but it seems as if the diet really improved his mouth issues. It was so good that for about 4 years I didn't even think about his teeth much and no longer felt the need to brush his teeth. We checked occasionally, but his gums were healthy and teeth tidy! Then we had a medical issue with our younger kitty, and our pet budget was stretched to the limit. Vet bills had to be paid, and I canceled our darwin shipments. We began to feed combo of canned and kibble... reluctantly for about a year. A few weeks ago I noticed our older kitty acting like his mouth was sore. I looked, and his poor mouth was a mess of sore gums and caked on tarter. It was so bad. He needed to have his teeth cleaned and even two teeth removed. The cost for this was far more than all of our saved money not buying raw food. Our beautiful, sweet kitty won't be eating anything but darwin from now on. Again, I can't say with absolute certainty that raw food has made all the difference, but we sure had a lot of good years using it, and his mouth is looking good again after we have swiched back. It has only been a few weeks since the cleaning, but there appears to be no problems and no sore gums. Another thing is that he had been vomiting his food pretty often... As in many times a week. Since going on Darwin again, there have been a few hair balls gacked up, but his digestive system seems to be all sorted out again! Thank you!
Response from Darwin's Natural Pet ProductsApr 25, 2022
Hi Melissa! We appreciate your review and thank you for sharing your pet's journeys!