Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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deborah M.
Meat came on time, perfectly frozen with text updates along the way.
Response from Darwin's Natural Pet ProductsSep 17, 2026
Hi Deborah, We're glad the delivery went smoothly and that the text updates helped keep you in the loop. Keeping everything perfectly frozen in transit is something we take a lot of care with, so it's great to hear it came through exactly as it should. Thanks so much for taking the time to share this!
Mary P.
Excellent quality meat! Cats love it!
Response from Darwin's Natural Pet ProductsSep 17, 2026
Thank you so much for the kind words! We're thrilled to hear your cats are loving the quality of the meat; that's exactly what we aim for with every batch. Thanks for taking the time to share your experience with us!
Alice
quality product and customer service is outstanding
Response from Darwin's Natural Pet ProductsSep 17, 2026
Hi Alice, Thank you so much for the kind words! We're so glad you're happy with the quality of the product, and it means a lot to hear that our customer service stood out too. I'll be sure to pass along your compliment to the team. Thanks for taking the time to share this!
Sarah
Excellent caring customer service, as always. Accommodating, prompt & professional!
Response from Darwin's Natural Pet ProductsSep 17, 2026
Hi Sarah, Thank you so much for this! We're really glad our team could be accommodating, prompt, and professional for you, and "as always" means a lot, since consistency is something we work hard on. Thanks for continuing to trust us with your pet's care!
alexandra M.
Well, there was a situation in the shipping and it was handled with the greatest care and concern for our order. Darwin’s saved the day for our 3 fur babies and their meals. I also found out that they will no longer be carrying rabbit and of course the babies won’t eat anything else. So a new challenge for me. Thank you Darwin’s for everything over the months of flawless transactions and a high quality raw meat mix. Our cats have thrived. Much gratitude!
Response from Darwin's Natural Pet ProductsSep 17, 2026
Hi Alexandra, Thank you so much for this thoughtful review, and we're really glad our team was able to step in and make things right when that shipping issue came up; that's exactly the kind of care we want every customer to experience. It also means so much to hear that your three fur babies have thrived on our raw meat mix over these months. We hear you on the rabbit news, and we understand how stressful that is when your cats are used to it. Please reach out to our customer service team directly; they'd be happy to help you look at alternative proteins or formulas that might work for your babies' preferences. We're grateful for your trust in us and want to help make this transition as smooth as possible.
Sydney C.
The shipment got here ON TIME and still very frozen Thank you SO SO much. I hope this means you have solved your problem with the shipper and future shipments will also arrive as promptly. My Four-Foots (and I) will be forever grateful! They LOVE their Darwin Dinners.
Response from Darwin's Natural Pet ProductsSep 17, 2026
Hi Sydney, Thank you so much for this wonderful update! We're thrilled to hear the shipment arrived on time and still perfectly frozen. We've been working hard behind the scenes to strengthen our shipping process, so it's great to know it's making a difference. We hope this is a sign of smooth, reliable deliveries going forward! It's always the best feeling to hear that the Four-Foots are loving their Darwin Dinners. Thanks so much for your patience and continued trust in us. We appreciate you more than you can be we can say!
Cristina T.
Good advice
Response from Darwin's Natural Pet ProductsSep 17, 2026
Hi Cristina, Thank you for the review. We're so happy our team was able to assist you.
Terese S.
My dogs love Darwin and I love the price and convenience. They process my orders promptly and accurately.
Response from Darwin's Natural Pet ProductsSep 17, 2026
Terese, Thank you so much for this feedback! We're so glad your dogs are loving Darwin's, and it's great to hear the price, convenience, and order accuracy are all working well for you. We really appreciate you taking the time to share this!
