Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Bill
Great product, 2nd time subscriber. Over the years no issues in GA heat and none in NY either. I love the balance of nutrients for our special girl 💕
Response from Darwin's Natural Pet ProductsAug 21, 2025
Hi Bill! Thank you for sharing your experience. We're always striving to improve the experience our customers have and have brought your concerns to the team.
Carol
The products are excellent. Keeps my dogs very healthy and they love it.
Response from Darwin's Natural Pet ProductsAug 20, 2025
Hi Carol! We're so glad to hear they're enjoying it, thank you for the support!
Kat
Great product. However, with a small pet (cat), a patty lasts three days (meals 2X/day). By day three, I worry that the meat is going bad. Can't Darwin's figure a way to package smaller portions than the 'patty', especially for 1-cat families. Thanks.
Response from Darwin's Natural Pet ProductsAug 19, 2025
Hi Kat! Thank you for your feedback. We're always striving to improve the experience our customers have. Nothing makes us happier than a happy, healthy pet!
Joann
We have given our Golden Doodle 2 cooked patties daily for 11 years.She is fit and healthy with limited health problems.
Response from Darwin's Natural Pet ProductsAug 18, 2025
Hi Joann! Thank you for the positive feedback. We’re so glad we could make mealtime healthier and happier!
Deborah G.
Happy with the products. I’ve been feeding them for many years. My last three shipments have been partially thawed when I received them. You need to add more dry ice in the summer months.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Deborah! We're sorry to hear your orders have been arriving partially thawed. We found your account and went ahead and added extra ice to your subscription orders going forward. If you ever need a replacement or refund for any of your thawed meals, don't hesitate to reach out to our Customer Care team. Thank you for sharing your experience — your pet’s health is our top priority.
Glenn G.
During a recent spell of hot weather, some product arrived partially thawed (but still chilled). Darwin’s didn’t hesitate to offer credit on that product, which will be applied to our next regular order. They stand behind their products!
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Glenn! Your feedback made our day! Thanks for choosing us.
Bryn
Always awesome food with great success on the diet. Customer service made an error that I was able to have fixed just before the order shipped.
Response from Darwin's Natural Pet ProductsAug 7, 2025
Hi Bryn! Thank you for your review. We apologize for dropping the ball, happy to hear it was resolved in a timely manner. Reach out if there is anything else we can help with.
DENNIS
Your customer service person was very helpful.
Response from Darwin's Natural Pet ProductsAug 7, 2025
Thank you for your review Dennis!
