Based in Houston, DartNode revolutionizes hosting with our Wholesale Cloud approach, combining affordability with high-performance in a state-of-the-art data center. As a dedicated ARIN Member and network operator, we ensure 24/7 reliability and superior service, empowering your digital journey with cost-effective solutions.
DartNode (dartnode.com) has 67 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
dartnode.com
Website
dartnode.com
Category
Internet & Software
Location
Houston, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Using these guys for a couple of months, haven't had much problems, their support is great when they are there (not their fault low staff) TBH I would rather have low staff that knows what they are doing. Their prices is one of the best I seen for Dedicated servers.
OC
OLDE C.
the best of the best.
the best of the best but really bring windows os to your platform that will be the masterpiece
MP
Mex P.
muy buena
muy buena. lo recomiendo
BS
Beele S.
The worst hosting site ever dartnode
The worst hosting site ever, the servers are very slow, the technical support does not respond or solve any problems, and also a problem occurred and the servers stopped for three days and there was no response or apology or compensation from the site for the damage, and also the servers stopped for two days before and there was no response from support, honestly a very bad experience and this is my last month with them, and I do not recommend them to anyone, they do not respect customers and are also unprofessional..
Response from DartNodeJun 25, 2025
Muhammad,
We’re very sorry your experience fell short.
You’re correct — we did have outages during the time you mentioned, and we understand how disruptive that was. In line with our Service Level Agreement (SLA), we issued automated account credits to impacted customers, including your account. That credit can be viewed in your client dashboard.
However, your support ticket was not responded to promptly — and for that, we take full responsibility. At the time, DartNode was run by a two-person team, and unfortunately, this led to delays in communication and resolution during a critical moment.
Since September 5th, 2024, we’ve made significant improvements:
Hired additional support staff
Implemented better ticket routing
Reduced average Level 1 response times to under 2 hours
We’re disappointed to lose your trust, but we hope our improvements and transparency show our commitment to doing better. Thank you for giving us a chance to learn and grow from this.
- DartNode Team
LL
Lucas L.
Their support are ignoring me i applied…
Their support are ignoring me i applied for a 7 Day Money Back i deleted all services and they are not responding for over than 4 days.. and i did this money back beacuse my service could not start and they were not helping me..
Response from DartNodeSep 5, 2024
Thank you for bringing this to our attention. We sincerely apologize for the delay in processing your request and any inconvenience this may have caused. After reviewing your ticket (#2198), we found that we had initially responded within 24 hours, asking you to destroy your VMs, which you confirmed shortly afterward. Your ticket was then forwarded to our accounting department for refund processing.
We understand your frustration, especially given the wait time. We strive to provide timely support, but unfortunately, our team has been occupied with resolving some critical service issues that have impacted response times. We are currently processing your refund under our 7-day money-back guarantee, and we truly appreciate your patience.
Thank you again for your feedback—it helps us improve. Rest assured, we are committed to delivering a better experience moving forward.
AN
Antonio N.
The server is amazing
The server is amazing! There's no lag at all and the server was up within 1 minutes when I bought it. I've never got better support for a company this is honestly one of the best places for servers.
CU
Customer
DartNode review experience.Scott T.
From the first interaction with the developer right through the setup was absolutely phenomenal! Very friendly and helpful. While setting up asking questions on if they told me to do worked and it did. Very fast service and overall great hosting service. I would definitely recommend to anyone. 10/10.
GD
George D.
Best service ever!
By far the best service provider I have ever used. Little to no issues and if there is one, it is sorted in under an hour no matter the time. Easily navigated panel, very friendly staff. If I could put 6 stars I would.