Darn Good YarnReviews of darngoodyarn.com

Ordered my items on February 7th and as of today, the 25th, I’m still getting excuses stating sorry for the delay… Standard issued email. I’ll never order again from them.

I have bought several skirts/dresses from this company, and have always been happy with them. However, earlier this month they "attacked" a competitor, and when people spoke up for the competitor, they were immediately blocked from their FB page. I had placed an order prior to this, and on Feb 4 (date may not be accurate) I received a message in my shop app that a shipping label had been created. Then the drama happened and I was blocked for supporting another company. Last week I sent an email to the company owner, asking about the dress that I bought. This morning I received an email from paypal that my purchase had been refunded. Absolutely NO communication from the company. I will no longer order from them and will no longer recommend them to my friends. Apparently they do not like competition.

I purchased a significant amount of yarn (spent about $180) in two colors a couple years ago and let it sit in my stash for a while before planning a project to use it. When I went to make sure the dye was set, a first rinse indicated it wasn’t. After around the eighth round of soaking and rinsing, I contacted DGY for help or a refund. Customer service took a FULL WEEK to respond to one email every single time I responded to them. In the weeks that I waited I did 20+ rounds of soaking and rinsing, even trying other methods like vinegar, baking the yarn, and the gentle cycle on the washing machine with a color catcher, but the water was still just as vibrant as the first wash. Eventually, after several weeks of trying to get a refund on this yarn I was told that because it falls out of the return window there was nothing the company could do. I understand policies are policies, but spending $180 on yarn is not something I do unless I think I’m receiving a finished product, which this was most definitely not. To “make up for it,” DGY sent me a $20 gift card code, which is an absolute slap in the face. It doesn’t even begin to cover the hours of labor I put in to trying to make THEIR PRODUCT usable, never mind the fact that I don’t want any more of their unfinished product anyway. Now, I’m stuck with an absurd amount of yarn that can’t be used and nothing to compensate for it. My advice is to buy your yarn literally anywhere else, and test it immediately if you do buy from this low integrity company.

A Disappointing Turn from a Once-Beloved Brand Up until this week, I was a loyal customer and an active member of this company's community. I have loved their skirts and especially enjoyed the friendly and supportive atmosphere in their Facebook group. While the skirt quality has been a bit inconsistent lately, overall, I still found their products enjoyable and had always recommended them—until now. This week, everything changed. The CEO posted an aggressive video in the private Facebook group, making false accusations against a competitor. She claimed that the other company was stealing ideas, making cheap copies, and mistreating its workers, all while undercutting prices. The competitor was named outright, and the response from group members quickly turned hostile, with many suggesting legal action. However, as someone who has shopped with both businesses for years, I can confidently say that these accusations are completely untrue. The competitor in question is a small, woman-run business with one dedicated Indian woman in Canada and a team of 5-6 female artisans in India. Their clothing is custom-made to order, of far superior quality, and actually more expensive than this company’s skirts. Their fabrics are of a much higher standard, and they offer a variety of unique designs. What’s more, their transparency is unmatched—they introduce customers to the artisans who create each piece, even specifying which artisan made each item. I had always believed that both businesses were ethical and valued their artisans. That illusion was shattered when I saw how this company’s leadership responded to those who questioned the CEO’s claims. Comments challenging the accusations were swiftly deleted, and the members who voiced concerns were removed from the group. Instead of correcting the misinformation, the CEO and staff doubled down, continuing their aggressive and misleading attack. At the same time, they insisted that their "small" company is "only five people"—a statement that conveniently ignores the many warehouse workers presumably necessary for picking and packing items, not to mention the 300 artisans around the world that they proudly highlight on their website. Somehow, this larger company feels "threatened" by a small, seven-person business that shares some of the same customers. This entire situation has been vicious, dishonest, and deeply disappointing. I truly believed this company aligned with my values, but their actions have proven otherwise. I have since left their group and will no longer support them with my purchases. I will also ensure that others are aware of their unethical behavior and will instead be recommending the competitor, whose business practices and product quality are genuinely superior. If you care about integrity and ethical business practices, I strongly urge you to think twice before supporting this company. Buy from them at your own risk.

Can confirm JRabbit's account of the CEO's attack on Rangeelaa. I have been active in both FB groups for years and have, until now, been happy to support both companies. A spy in the PRIVATE Rangeelaa group (hilarious because DGY was implying Rangeelaa had spies in the DGY group) was screenshotting replies to the Rangeelaa owner's very eloquent and classy rebuttal post and sending them to the DGY admin, and it appears anyone who either spoke unkindly about DGY's CEO or even just simply expressed support for Rangeelaa was booted from the DGY group. It appears that Rangeelaa's new ads, some of which featured members also active in the DGY group, reaching DGY customers on FB (which is, by the way, how the algorithms work; it is not, as claimed by DGY, Rangeelaa stealing DGY customers' personal info) instilled fear that DGY customers might know other (superior) recycled sari apparel companies exist. Having ordered quite recently, I can also confirm the hit or miss QC. Holes, snags, tears, stains, loose threads, etc are not uncommon. Never had the same problem with Rangeelaa, who also uses reclaimed saris, so that's really no excuse.

If I can give a zero star I would’ve. This company is terrible. Don’t fall for the hype! I ordered the 3 plus 2 skirts over a month ago, and was very excited because their products (on the photos) are beautiful and I couldn’t wait to where them! I still haven’t received a dispatch email, or tracking number. It’s not a custom item, no it’s out of their overflow stock. I have been in contact with customer service to be told that there has been a back log of orders and that they will be in touch soon with my order as they are nearing the end of the back log. Now, in my mind soon is a couple of days, maybe a week, but three weeks later and I am none the wiser as to what the state of my order is! I will definitely never make use of this company again!

I put in an order a month ago and still have not received tracking and customer service said it was normal not to receive anything after waiting this long. I didn’t have anything custom made. I ordered 2 skirts from their existing inventory. I am wondering if this is a legit company. They took my money, but did not send the goods, nor provided shipping info.

Don't fall for the hype of a "theme" skirt sale. They attach what sounds like a fun and exciting sale where the expectation would naturally be skirts curated within that theme. That's not what happens at all, its a ploy to get suckers like me to buy the skirts. The utter disappointment when they arrive and no where is the theme evident but additionally the skirt panels themselves clash making pairing them with anything impossible. I used the words hideous and ugly in my return request which was sent the day after I finally received them. I'm going on nearly a month now since they received the skirts back and not only have I not received a refund but there seems to be a concerted effort to ignore my emails. I don't care at this point how altruistic their mission is. Crappy customer service doesn't deserve to be rewarded.