Julia
SLECHT!!!!!!!!!
Wat een slechte kwaliteit voor een hoop geld!! Eerst duurt het al een maand voor ik mijn producten krijg. Dun materiaal en de kettingen zijn gewoon van plastic. Beetje hard trekken en het is stuk. Dit NOOIT MEER!!!!

DARK ROZI is the right place for the gothic and dark fashion lovers. DARK ROZI products are at a high quality for an affordable and competitive prices. We offer to DARK ROZI costumers a FREE SHIPPING included with the tracking informations.
Dark Rozi (darkrozi.com) has 268 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 46 reviews with 1 star · Clear filters
Julia
Wat een slechte kwaliteit voor een hoop geld!! Eerst duurt het al een maand voor ik mijn producten krijg. Dun materiaal en de kettingen zijn gewoon van plastic. Beetje hard trekken en het is stuk. Dit NOOIT MEER!!!!
Ewa C.
Items don't look even close to ones in the photos on their page. It's just drop shipping from AliExpress. Poor quality and scam
Anon
The item never arrived. I've reached out to support multiple times with no response. Was really looking forward to this item
Nick
I’ve ordered from this company twice now. The first time I purchased two items, the items were shipped separately and I only received one item. I contacted the company about a refund but they never responded back. I decided to try them again, thinking maybe the last time was a fluke. I purchased my item on the website 10/18/23. I contacted the company on 10/31 and they stated the item was out of stock when I ordered it but was shipping that day. I was provided a tracking number and when attempting to track the item today 11/8 it still says “USPS is awaiting package.” This will be the final time I ever purchase from this company. They really need to communicate better and let their clients know when an item will actually be shipped.
Charlie
Package took weeks to arrive. I sent three emails and an Instagram message to find out if it had been lost and got ignored on all of them. Terrible customer service.
Response from Dark RoziNov 8, 2023
Hello Charlie, Your order was made on Ocotber 14 ( Saturday and not a business day ) and has been delivered on October 28 at your front door, it took us 2 weeks to deliver your order to the United Kingdom and the order has never been lost, you received all your tracking informations. The reason for the delay is twofold. Firstly, each of our products is meticulously handcrafted, ensuring the highest quality and attention to detail. This process takes time, but it also guarantees that you receive a product of exceptional craftsmanship. Secondly, as we take immense pride in delivering the best quality possible, we wanted to assure you that your order was handled with the utmost care during transit to the UK. While we understand that the wait may have been longer than anticipated, we believe that the quality and uniqueness of our handcrafted items are worth it. We also can not find any email sent to us by the email you provided here. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Michelle S.
My order was never shipped. Found them on instagram and decided to order.i reached out after over a week to see when my order would ship. I got a response saying they were sorry that my order was delayed and had been shipped. Although only a shipping label had been created and usps has still not received my package. I have reached out multiple times through email and even tried to reach out right though instagram with no response. Terrible choice on my part for trusting an ad on instagram. 10/10 don’t order from this company. I now have to dispute this with my back to get my money back.
Maite G.
I made a purchase in June 2023. I have sent many emails asking about my order, some have responded, saying that my rut was missing, and then my area code, I sent all the data, and today, August 2, I still have not received any email informing that the order has already been sent . I still don't have my product in my hands. lousy customer service
Jannik Lauritz N.
Bad material quality! "Metal" rings and locks breaks after little pressure. We used it 2 times and now it's broken. Very sad :(