Dark RoziReviews of darkrozi.com

My experience with this company has been incredibly frustrating. The issue began in August 2023 when I had a problem with a shipment and immediately reached out for assistance. Despite my efforts, I never received the help I expected, and the issue remained unresolved. The last option offered to me was a $100 credit, which I declined as it wasn’t a suitable solution. Why would I want a credit from a company I no longer trust? I WANT MY MONEY BACK!! After rejecting the credit, communication completely stopped. It has now been over a year and eight months, and I have not received a single follow-up email or update regarding my $61 refund. It’s unfair that after clearly expressing my preference for a refund, there has been no attempt to resolve the matter. Unfortunately, this experience has left me with a very negative impression of the company. I would not recommend this service to anyone who values reliable customer support and proper issue resolution. This is a real order!!: ORDER #58555

Ordered products that never came. They said shipping was delayed by California fires so we waited. Emails went unanswered. I reached out on Instagram and provided screenshots. Both myself and my boyfriend were blocked.

DO NOT ORDER FROM THEM. What started out as a good customer service experience when my order hadn't been shipped when expected, offering me a voucher for the inconvenience and promises of shipment, turned into ignoring all communication, ignoring request for a refund and still not shipping my order that has already been paid for. This is now blatant theft.

Bestellung dauerte 3 Wochen bis zur Ankunft! Ware Qualitätsmäßig gummi und kein leder! Beachtet wenn ihr mit der Qualität unzufrieden seit oder Ihr die Falsche Größe habt ihr könnt nichts zurückgeben!

The shipping tracking site has had no updates for 16 days. It shows the shipment was sent from China to Australia, however I live in Austria. Order was placed November 30th. Reached out via Instagram and email to customer support. No reply whatsoever. Was meant to be a Christmas gift but it is probably never going to arrive.

Beware ordering from this company, they are a likely a drop shipper getting their stuff from China, there site code specifically has shopify URLs in all its code, after looking into were they get their products I found the exact same one I got on AliExpress dark rozi sells it for $39 while Ali lists the same item for $9 this is why everything's always on sale because they are taking your money to likely dropship items to you from AliExpress.The quality is extremely cheap for what your buying, I've gotten much better from amazon. Their refund policy is laughable and non-existent, took months to get here. Spent about $80 for something that broke first use. lastly keep in mind there is only one size if your not overly skinny this will likely not fit. They have flagged my review now for the 5th time claiming it contains harmful, defamatory, violent, and illegal content. that's laughable they are a likely drop-shipper using AliExpress instead of making a legit company and constantly flagging reviews to hide that fact is only proving it, I have not once been reached out to by a legitimate "employee". I am now putting the review up again specifying "likely a drop shipper as the constant flags took down my review because I didn't respond in time they waited over a year to flag again which is ridiculise. don't trust this company the way i found the AliExpress link is the package i got from them after months was a Chinese package and searching the address showed a company that sells that exact item on AliExpressess website, spend your money elsewhere, anywhere but here.

Bought the Obsession harness which looked amazing on the website. Received the worst piece of shit product I have ever seen! Crappy material and definitely not leather but some kind of thin cheap plastic. DO NOT BY THEIR CRAPPY STUFF!! You will get ripped off.

If I could give no stars I would. I hate this company. The lack of communication between seller, manager and patrons is definitely not there. I didn't receive a tracking date or an update after my purchase for well over 3 weeks. I sent several emails only to get no response so I took to instagram where I saw the terrible add for this company. Finally after contacting whoever through Instagram they told me I sent an email to the wrong email address, even though I corresponded through the actual website, then re directed me to a different email. Fine, whatever. Resent an email to get no response again so after messaging the instagram again they very unprofessionally wrote me back. The message was filled with emojis and calling me honey and babe. After a solid month of ordering I got my "handmade harness" that fell apart immediately, (I don't use this for rough bondage play or anything) I messaged the instagram and they straight up blocked me. What a terrible, grossly misleading, scam of a company. No one should waste their money or time on these extra cheap products or trust these people with your debit info. Honestly pretty scary.