George A.
I did NOT receive my order
I did NOT receive my order, despite being notified that it had left in a locker at my apartment complex. It was nowhere to be found in any of the lockers. I contacted the shipper, have received no reply.
Response from D'Angelico GuitarsFeb 1, 2022
Hi George, have you contacted the shipper on your tracking notification? We can reship an item if you file a claim with the shipper that the item was lost or not delivered. UPDATE 2/1 2:16pm EST: Can you email a copy of your claim with the shipper to us at [email protected]? Then our team can resend your order. On our end, it's showing as delivered as well.