D'Angelico GuitarsD’Angelico Guitars is an American musical instrument manufacturer and guitar brand based in Manhattan, New York.
D'Angelico Guitars (dangelicoguitars.com) has 675 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Rafael
Wrong item was delivered, but the mistake was promptly fixed upon redelivery. Still, there was no tracking number assigned during the second time and it meant at least one week of a delay. Also, the bridge should have come with the original screws. I was surprised after paying 100usd. The original bridge rusted to the point of breaking. I am buying this item not to make any further holes to this guitar, but the quality is not quite on target.
Timothy H.
Fast shipping, but truss rod cover didn’t come with screws to attach to headstock. Shirt is comfy and fits well.
Jeremy P.
Wrong items sent and has to follow up twice for refund. Still waiting on confirmation
Todd P.
I love my guitar but when I bought a replacement truss rod cover it did not come with any screws. Now I have to find the correct screws to match, kind of frustrating
Peter K.
A bit slow and cumbersome, I had both: sent email to ...info ... and used the "Online-Contact-Form" = no reply; I then went directly myself to the store where I discovered the spare-parts section, I had to order a new tailpiece because the old one broke!!! Then it took almost 2 weeks until the part shipped. Overall OK, but not fantastic - plus still very disappointed that a metal tailpiece can actually brake. I wish I would have received some answers to why and if it could be related to the string-types used.
Response from D'Angelico GuitarsNov 16, 2020
Hi Peter, Thank you for your message. Due to Covid-19 restrictions, our response team and operations are a bit backed up. We apologize for the delay. I will send a message to our customer service team to make sure they get back to you as soon as possible.
Mike G.
It's a tee shirt. With a 30% discount it was still $30, $8 of which was for standard ground shipping. It took 6 days for it to get here. For $8 it should've been able to make it in 2. I think $30 is way too much for a tee shirt & I wouldn't have bought it without the discount. Your tee shirts should be around $20 or less when they aren't 30% off & you should try to find a less expensive shipping method. But I love my Premier DC!
TCF
They sent me an email discount which I used to purchase a t shirt which the website showed as being in stock. Transaction completed and money exchanged. A couple of days later I got an email that they were out of the shirt in that size and I was given a refund. I appreciate the promptness of the refund, but I’m a little disappointed with all other aspects of the transaction. I own two D’Angelico guitars which I love. Wanted to have some swag to show it. I understand there is a lot going on right now, so Not that big of a deal.
ALINEA the B.
Ordered a truss rod cover, disappointed that D'A ends up charging me $20 for it between the part and shipping and handling. I am an artist, that will not be playing my D'A on stage as a result. When i asked other instrument manufactures to help me with little items, they either significantly discount it or provide it for free. Short sided by D'A
Response from D'Angelico GuitarsMay 15, 2019
Hey Alinea, may I ask if you dealt with your AR rep here directly or just purchased directly off of our site?
