Thomas D.
I wrote the firm, and they ignored me.
I wrote the firm, and they never got back to me about the Deluxe Bedford I purchased, and had issues with the wiring of the pickups. Had to spend an additional $70 with a local repair shop to get it to working the way it should have from the beginning. Good guitar now, but the last D'Angelico purchase I will make from here forward. You need to up your game on quality control when working with Indonesia and South Korea.
Response from D'Angelico GuitarsDec 22, 2021
Hey Thomas, my sincerest apologies. Would you mind forwarding your email to me at [email protected]. its very rare a message to our team goes unanswered and I want to make sure we find out what happened here. Additionally, we do stand by the quality of our factory and qc process and offer a lifetime limited warranty on all of our guitars for the times where human error or shipping problems occur, or for of course, when something happens to just slip through the cracks. Pickup issues are typically covered and so I would really like to make sure we look into this further and resolve this.