D'Angelico GuitarsReviews of dangelicoguitars.com

Response from D'Angelico GuitarsMay 16, 2025

Hey Peter, Thanks for providing your feedback. We're very sorry for any difficulty in reaching us and issue with your order.

Response from D'Angelico GuitarsApr 7, 2025

Hey Matthew, We're sorry to hear that. I'll go ahead and remove you from our mailing list.

Response from D'Angelico GuitarsMar 27, 2025

Hey Allison, So sorry you haven't heard back from anyone. I am looking into this with our customer service team and someone will reach out promptly.

Response from D'Angelico GuitarsJan 6, 2025

Hi Dr. Merrick. Thanks for bringing this to our attention. I just checked your order status and its showing that your strap was shipped on December 28th and was estimated to be delivered by January 3rd. The USPS update shows it should be out for delivery today. We apologize for the delay and inconvenience.

Response from D'Angelico GuitarsMar 18, 2024

We're sorry you had difficulty using the promotional code. Most of our sales are only available to be used on one item at a time or on the total order based on the type of promotion that was offered. So unfortunately the system would not be able to automatically accept an order that breaks those terms. Separate shipping charges would automatically be applied on two separate orders. If the items were sent together, and the shipping weight was within the shipping limit for that shipping price, you will be refunded for the second shipping charge. Our team will look into this further and reach out with a resolution.

Response from D'Angelico GuitarsJan 29, 2024

Hey Jerome, I'm not clear on what trouble you're having but would love to try to help. Our order system is showing that the tracking was sent to you on January 22nd and your order was delivered. Did you need additional customer service with this? Our team didn't see any emails from you in our system, but please let us know if something was missed.

Response from D'Angelico GuitarsDec 22, 2023

Hi Al, our apologies. We've had some service interruptions and actually don't see any record of your calls or emails in our system. Please contact me directly at [email protected] so that our team can assist you immediately.