i order a dodgers jacket never received be careful with this company a think is fake
Response from DanezonMar 17, 2025
Dear Wenderlin,
We hope you’re doing well.
We couldn’t find any order under your name in our records. Could you provide your order ID so we can check this for you?
For further assistance, please reach out to us at [email protected].
Best,
Team Danezon
AP
Alane P.
Horrible service
Horrible service. No contact after several emails to sales, chat no. Responsive, support email is non functioning. Total scam company. Have reached out to BBB,atty general, law firm that specializes in intelectual property as they are fraudulent in advertisements
Response from DanezonMar 13, 2025
Dear Alane,
We sincerely apologize for any frustration or inconvenience you have experienced. Please rest assured that Danezon is a legitimate business, and we are fully committed to providing quality products and responsive customer service.
We have responded to your emails multiple times (approximately 3 to 4 times); however, it appears we have not received a response from you. We kindly request that you check your spam, junk, or promotions folder in case our emails were filtered there.
Our support team is always available to assist you, and we are more than happy to resolve any issues you are facing. Please reply to this email or reach out to us again, and we will make sure to address your concerns as quickly as possible.
We truly appreciate your patience and look forward to resolving this matter for you.
Best regards,
Team Danezon
CK
caddy K.
jacket never showed
jacket never showed, payed 100 such a scam
Response from DanezonMar 17, 2025
Dear Caddy,
We hope you’re doing well.
We couldn’t find any order under your name in our records. Could you provide your order ID so we can check this for you?
For further assistance, please reach out to us at [email protected].
Best,
Team Danezon
DP
Dougall P.
Return within 24 hours - feels like a scam
Ordered a Philadelphia Eagles jacket. The product was delayed in the manufacturing process, which was fine. However, upon opening the package I received it in I was met with a foul odor like sweat that made me want to vomit. After letting the jacket air out, I found that there was already a rip in the material.
To top it all off, when I checked about returning the item, I learned that the store policy is that returns must be made within 24 hours or else they will not be accepted. I was offered a partial refund of $15 on a $200+ item.
So, watch out if purchasing from this store as the quality of the product is not great and the exchange/refund policy clearly reflects that. Feels like a scam.
Response from DanezonFeb 25, 2025
Dear Isabelle,
Firstly, please rest assured that we are not involved in any fraudulent activities, nor do we intend to scam our valued customers. We take your concerns very seriously and are committed to resolving this matter promptly.
We have thoroughly reviewed all communication and interactions, and we would like to clarify our position with complete transparency.
At Danezon, we strive to maintain transparency and fairness in all our policies. Our return and exchange policy clearly states that any issues related to manufacturing defects, sizing, shipping, or other concerns should be reported within 24 hours of delivery. This does not mean that returns must be completed within 24 hours—it simply ensures that concerns are raised promptly so we can begin the necessary investigation and provide a resolution accordingly. Investigations take time, and we always aim to resolve issues fairly. We sincerely regret any misunderstanding regarding our policies and encourage you to review them in detail again.
Additionally, we want to assure you that we are reconsidering your complaint. Please check our recent email for further updates on how we plan to proceed with the resolution.
We appreciate your cooperation and look forward to resolving this in the best possible way.
Best regards,
Team Danezon.
NH
Nam H.
Scam with cheap fake
Scam with cheap fake
AL
Angel L.
Bad and fake quality
Bad and fake quality I order tang jacket Adidas and it came but was cheap fake one not even close to real thing disappointing as was a gift and embarrassed.wont let me update pic
Response from DanezonFeb 17, 2025
Dear Angel,
We have responded to your complaint via email with full transparency and a valuable resolution. Kindly check your inbox.
We request you not to mislead our potential customers, as we are committed to addressing concerns fairly and professionally.
Best regards,
Team Danezon.
DG
David G.
Fake website
Update 2.17.2025, Capital One did refund my money as Danezon did not respond to their emails. Capital One took the hit on this transaction. I can’t thank them enough. Please proceed with caution.
Ordered jacket on January 25th thinking this was a legitimate website. Clearly it’s not. Here we are now at February 13th and their website states it’s processing my order. It doesn’t take 18days to process anything. Filed a fraud claim with Capital One. Please folks, stay clear from here.
Response from DanezonFeb 17, 2025
Dear David,
We have already responded to you multiple times, explaining the reason for the delay along with compensation for any inconvenience caused. However, it seems that those emails might have gone unnoticed by your side. Please check your email for further details.
Otherwise, you can still feel free to reach out to us at [email protected], and everything will be clarified for your convenience once again.
Best regards,
Team Danezon.
ME
Mercie
Horrible customer service and the…
Horrible customer service and the company deceiving knock offs they don’t even answer your questions on how to make a return so not buy from this company
Response from DanezonFeb 6, 2025
Dear Mercie,
We hope you’re doing well.
We sincerely appreciate your time and understand your disappointment. Our goal has always been to provide a fair and timely resolution, and we regret that you feel unheard.
We would like to assure you that we responded to your order concern on February 1, 2025. However, it seems we did not receive a follow-up from your end. There’s a possibility that our response may have landed in your spam folder — kindly check there to see if you can locate it.
We genuinely want to resolve this matter in a way that works best for you. Kindly check your inbox (including spam/junk folders) for our previous emails and let us know how you'd like to proceed. Your satisfaction is important to us, and we hope to close this matter positively.
Looking forward to your response.
Best regards,
Team Danezon.