David P.
Danezon Made Things Right - KUDOS!!
I ordered out two Seattle Seahawks Destroyer Super Bowl jackets from Danezon to celebrate the Seahawks Super Bowl victory. I received the coats in a timely manner. Unfortunately they were a tad bit small even though I'd ordered out our correct sizes. I contacted Danezon and reached a wonderful customer service team who did everything in their power to make things right, offering me a couple of options of either full refund or ordering out new sizes at a reduced price. I went with the new sizes, as a refund WITHOUT the coats wouldn't do me any good. I loved the coats! They cheerfully agreed, sent me the new direct link, I ordered the coats, paid the small fee, and now I'm awaiting my new coats! I truly appreciate their willingness to assist me in resolving this issue. I wasn't looking for anything 'free', I just wanted two jackets that fit. And Danezon facilitated that request. I'll definitely be back to their website perusing it, as great customer service is hard to find these days, and if you truly stand behind your products and word, then you've got me as a future customer! Thanks again, Team Danezon!! Job well done.


