Danbury MintReviews of danburymint.com

When I selected the item I wanted, It clearly displayed that it would be shipped within 3-5 business days. At check out, 3-5 Business days. After I purchased, 3-5 business days. When I looked up my actual order, it was scheduled to be shipped a entire TWO WEEKS later. 10 business days later, it still hasn't been shipped. And don't bother emailing them. They ask for 24- 48 hours response time, but it's been over 5 days since I emailed and have received no response.

If I could rate them a ZERO that is what they deserve. I had bought some jewelry which was ok but then I bought some coins at a discount. They automatically enrolled me in a monthly purchase with the price at least twice the value. They claim they sent me the coin which I never received. I called them and they promised a refund if not happy. I told them I never received the coin and wanted a refund. Three more emails that they just ignored and still NO refund and no coin. Be VERY CAUTIOUS as I was SCAMMED. STAY FAR AWAY. Once they get your money the last thing they care about is good customer service.

Just received the shimmering sea pendent and it is spectacular! I don't understand what all these negative reviews are about. A disgruntled ex employee maybe? I had zero problems with my purchase. I received the pendent in a week and it is truly stunning! Thank you Danbury Mint!

They had the nerve to send out a "gift" from my deceased father to my mother. They told me that he ordered it and emailed me an order card that was computer generated. They told me he ordered this on Dec 12th and he died on Sept 28th. Cowards won't even accept responsibility for what they did. A "last gift" from a deceased person is just cruel

I have received two products from Danbury mint. In which I did not order, I have sent them back. It’s been over a month now and they still haven’t reimburse me for the money they took out of my account. I would not recommend doing business with this company. Every time I talk to him. I get to run around telling me I need to be patient.

They sent out a mailer that suggested my dad should give me his daughter a wife gift 🤢🤮 Do not support this company if they think this is a good business practice or they don't even do enough research to tell the difference between a person's wife and daughter

About a year or so ago I purchased the Birthstone Swirl Personalized Ring Item #:6366-0039 and absolutely loved it. I wear it everyday. However, now it's tarnishing and I can't seem to bring back the beautiful silver brilliance. It's like the silver finish is rubbing off. I've always had good luck with Danbury Mint, they've been a great company to work with, but now they're not answering my email regarding this issue. I emailed them pictures of my tarnished ring, but no answer. I know they have a 90 day return policy, but what about when the beautiful piece of jewelry you received doesn't hold up over time? Just a heads up that the finish on your jewelry may begin to rub off. Disappointed to no end! 02/04/2026 Update: Did receive a response that they were going to replace the ring, but as if today's date, have not received. All subsequent emails so far have not been answered. DO NOT DO BUSINESS WITH DANBURY MINT!!! 02/26/2026 Still no further correspondence from company and NO replacement ring as promised. I returned the defective ring and so now I'm out my money and the ring. It seems they are not going to honor their promise to replace the defective ring. DO NOT DO BUSINESS WITH DANBURY MINT!!!

Ordered a couple sale coins, they charged the card, life went on for a couple days ...then I got a notification they tried to charge again. Come to find out I was enrolled in some auto shipment pay crap. The first coins hadn't even shipped. I called customer support and spoke to a woman who tried to tell me they didn't take the money from my account yet..bs ..anyways she wasn't concerned at all with double billing before the order even shipped, just wanted a card to charge. Became rude and cancelled the order when I refused to put a card on file after I already paid. It's a bait and switch. Watch your wallet folks.