Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.
Daiwa Massage Chair® (daiwamassage.com) has 201 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
daiwamassage.com
Website
daiwamassage.com
Category
Personal Care
Location
Gardena, California
Listed on Five Star Index
2026
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The company replied to 12% of reviews.
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Most recent review: October 2026.
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We got our Supreme Hybred chair delivery last Friday. In the 5 days we have had it, I can say it has helped immensely with my aches and pains. I don't creak when I get out of bed in the morning. I have been doing a session in the morning and again before going to bed, as has my husband. So far, we're sold on the benefits. We got our "test ride" at the Livestock show in Mercedes Texas in March. We tried 2 different models, and there is a real difference between the Hybred and the entry-level model. But there is nothing wrong with the entry level model. We liked the extras that came with it.
Response from Daiwa Massage Chair®May 15, 2024
Hi Anna! Thank you so much for sharing your experience with us!
Our Supreme Hybrid is definitely a customer favorite and we’re thrilled to hear that it has made such a positive impact on your daily routine.
Thank you for choosing Daiwa Massage Chairs!!
SB
Stephen B.
I am very pleased
I was very pleased with the recent Daiwa delivery of my massage chair. The delivery team was professional, personable, and skilled. They arrived exactly as scheduled and efficiently brought the chair into the tight basement of my home. I was particularly impressed by their extensive knowledge of the chair's functions. They patiently explained everything to me in detail, ensuring I understood how to use all the features. Their willingness to answer my questions was greatly appreciated. The professionalism and knowledge of the delivery guys made the process smooth and enjoyable. As for the chair, I've only had it one day but so far it appears to do all that I expected it to do.
I would highly recommend Daiwa to anyone considering purchasing a massage chair.
I hope this feedback is helpful!
Response from Daiwa Massage Chair®May 7, 2024
Hi Stephen! Thank you so much for sharing your experience with us! We're delighted to hear that our delivery team exceeded your expectations. We love that you are already enjoying your new massage chair, and are thrilled to have been able to provide you with a product that enhances your comfort and well-being.
Thank you for choosing Daiwa Massage Chairs!!
LI
Lisa
Not sure how we lived without this!
We have had our chair for about 2 weeks now and it has been used just about every day by each of us. The professionalism of the company from the salesperson, Michael, to the delivery by Christopher and Genesis was top notch. We love the ease of use and all of the different options available to choose such as focus on different areas of the body, heat, stretching, massage,etc. So happy that we made this purchase!
Response from Daiwa Massage Chair®May 7, 2024
Hi Lisa! Thank you so much for sharing your experience with us, and for recognizing the professionalism of our sales and delivery team.
We love that our chair has become such an integral part of your daily routine!
Thank you for choosing Daiwa Massage Chairs!!
KD
Kristina D.
Superb Company
Our Supreme Hybrid Chair was delivered today. We absolutely love it. Thank you May Masako Kam for your professionalism and knowledge of the chair. She gave us such information about what the chair does, and a full demonstration prior to us purchasing. The delivery process was just as smooth, Thank you Chris B. and Christopher C. for your speedy setup, knowledge and back muscle. They maneuvered or tight stairs and demonstrated the chair one more time. What a great job the by all.
Response from Daiwa Massage Chair®May 9, 2024
Hi Kristina! Thank you so much for sharing your experience with us and for recognizing the professionalism of our team, from sales to delivery. We hope you continue to enjoy our chair.
Thank you for choosing Daiwa Massage Chairs!!
DP
David P.
For some reason the roller assembly on…
For some reason the roller assembly on my 9150 massage chair stopped moving and I called Daiwa Massage Chair in L.A. and was put in contact with Jaime in service. He helped me diagnose and do some tests on the chair and we determined that the motor was bad. He sent me not only a new motor, but also videos on how to do the repair myself since I was not in the L.A. area. Thank you Jaime
AN
Annie
Daiwa Supreme Hybrid…
We had our Daiwa Supreme Hybrid delivered last week. We love this chair and upgraded from our Human Touch massage chair. Everyone at this company has been so professional and kind. The delivery guys were unbelievable. We had it narrowed down to 3 places in our home and they said, lets try all 3 and you can see where you want it. They let us video them while they gave us instructions. This chair is the best! Highly Recommend
ME
Mary E W.
I went to the Expo show at Philly Home…
I went to the Expo show at the Philadelphia Home and Garden Shop. I saw the Legacy 4 Massage Lounger. I was not planning to buy anything, but now I am a satisfied and happy owner of the Legacy 4 Massage Lounger.
The delivery process was outstanding! Christopher and Genesis were the delivery team and rendered outstanding service in setting of this amazing chair in my home. They were professional, knowledgeable and patient in instructing me on how to use the Legacy 4 and its amazing programs. Christopher and Genesis also made sure I was happy with the position of the chair in my home. What an amazing delivery team!
AL
Alan
Best Massage chair I have ever experienced
The Daiwa Supreme Hybrid Massage chair is absolutely wonderful.
I have been a fan of massage chairs for years.
I had a 25 year old Human Touch massage chair that was still functional and allowed me to work out a problem area here and there but wasn't close to providing the level of massage the current chairs do.
Over the years I would always stop and try out the different massage chairs whenever a manufacturer provided the opportunity.
Demos at Costco, Sam's Club and other various shows I frequent made it possible to stay current as to how good massage chairs have become.
While I appreciated the much-improved massage of the newer chairs over the dinosaur I had at home, I could never justify the cost relative to my income.
Recently, the top-of-the-line Human Touch chair demoed at Costco got me close, but was just not quite enough of a deep satisfactory massage to justify signing up.
Not long ago, I went to the Washington DC Auto Show with my daughter and met Keith Kei from the Health N Wellness Factory of Plano Texas.
Keith invited me to try out the Daiwa Supreme Hybrid he had at the display and I was blown away.
He is a great guy to work with; Not at all pushy and very knowledgeable.
This was the best massage I ever had from a chair.
Long story short, Keith ultimately gave me an impressive deal which included 0% interest for 48 months and said I had a week to make a decision. If you are trying out chairs, you must talk to Keith Kei.
I was not planning to buy anything, but I am now the happy owner of this amazing chair.
I also have to give Kudos to the Daiwa distributor, Jaclean.
The appointment process was quick and easy with great communication and flexibility.
The set-up team called me when they were 30 minutes away.
And they arrived on time! A rare occurrence nowadays. They also happened to be driving a nice new delivery van 🙂.
Andre and Tarrant were outstanding. They are courteous and professional. And I was surprised how careful they were bringing it in and setting it up.
Understanding how heavy the chair is, they were intent on making sure I was happy with the chair being positioned in the exact spot I wanted it.
They also took their time showing me how to use it and answered any questions I had.
I found out they are not just delivery guys. They service them as well.
Way to go Daiwa...give these guys a raise!
The bottom line is, this is an amazing massage chair from a company that gives amazing service.
I am a very happy customer,
Sincerely,
Alan Ribner