Daiwa Massage Chair®Reviews of daiwamassage.com

Three years ago I purchased a Daiwa message chair and have loved it. But, this month it developed an unusual noise and so I contacted USJAclean.com, the company that services Daiwa. The chair was still under warranty but for parts only. Labor would be expensive as they would have to fly a trained technician out to Idaho to repair it. Then the technician suggested that after my part arrived to call him back and he would talk me through the repair. Two different technicians spent the better part of two hours of their time until the job was completed. I was so impressed with their patience with me and their expertise. I love my Daiwa chair and I love the service these technicians from Usjaclean rendered by saving me hundreds in a service call. Thank you gentlemen for your going the extra mile. John G

Yes, we regret so much that we didn’t buy this chair years ago! We bought and successfully used Legacy 4 chair for few months and last month we upgraded it to Hybrid Supreme chair. My wife and I use it every day and sometimes for a couple of hours. Practically, whenever we watch TV, we use the chair. We love it! Also during purchase, installation and later exchange for the better chair we had a great experience with the company. They are very pleasant, responding right away and very cooperative. A+++

I received my Supreme Hybird today. Had family in from out of town. They loved it. So I’m happy to say as of the 1 st day it was a hit‼️‼️ I’m hoping this chair will be with me for a long time🤗.

Aloha again Jaime Ramirez, sorry this email was sent so late but I just wanted to thank you for having confidence in me to fix my own chair. The circuit board you sent finally fixed my chair to tip top working condition, and after waiting since November of last year, it's a welcomed relief. Thank you very much for your awesome customer service. Aloha Guy

I was actually amazed after paying so much for this chair that the repairs would be that painless, but it was all due to the technicians in Southern California working with me on the telephone. Particularly Hyme! He understood what was going on and had the confidence that I could work on the chair somewhat myself and we replace the remote and a circuit board through the mail and that he trusted that I could put it in, which was fairly simple. This way we determine the problem to the chair and thankfully it’s working again as I really like this chair. The cost doing it this way it was very low, as opposed to having to take the chair to a shop. Thank you Hyme.

We bought Legacy 4 chair and couldn’t be happier with our purchase! Highly recommended!

My husband and I tried out massage chairs back in Dec and fell in love with the new Daiwa Hybrid Supreme. We have had it for a couple months now and use the chair daily. The Illinois branch was a pleasure to deal with when I called with questions about my massage chair. Highly recommend Daiwa!

The best comprehensive massage I have ever experienced was Daiwa. Love it!! 5 Stars!!