Dairy QueenReviews of dairyqueen.com

Terrible drive thru experience gone multiple times all which had gotten our oder wrong service theirs gotta change or a better managing system

On July 16, 2026 we stopped in Los Fresnos, Texas to eat. There weanre only one table with 2 ladies and several small children. My sister and I came in with two small children. There was another table with children, a single male and a table with 4 men. The lady that was first there did not get their food and they were several others that came after her that got their food. The lady asked why and the manager there telling her it was almost ready. The manager there was really rude to the lady. The lady took her partial order and gave to the children and was looking on her phone when the manager screamed across the restaurant to the lady to not take her picture. The lady told her she was not taking her picture and the manager kept screaming at her. The lady and the lady with her were screaming very vulgar language and the manager kept talking ugly to the customers. The manager was awful and everyone in there were so uncomfortable with all the cursing and screaming. The manager handled everything in there so unprofessional. She was the cause of the whole situation escalating. The manager was still screaming when the family left. We should have never had to listen to all that. I blame the manager for the whole situation. She never once stopped the situation even though there were other people in there. We left there without finishing as did others because the whole incident was terrible. I believe that manager needs fired. Poor representation of any business. The service was also very very slow. I will never go back into that establishment.

Went to DQ in Obetz. Oh. Purchased 2 coneys. Not really sure why they super spicy like someone intentionally put Cayenne Pepper on them. Tried calling did not get an answer. This was not nice and may the individuals reap

My milkshake was just cold chocolate milk. Do not recommend.

Experience at South Cedar Dairy Queen in Lansing Michigan is 10/10 every Summer!

I asked for a cone and she gave me a cup. After waiting while everyone jacked their jaws with other employees. Poor service rates a call to corporate

If you’re looking for a massive sugar bomb coated in fake chocolate-like synthetic ingredients, this is your place. Anything natural in it is probably around 10% at best.

CAUTION BEWARE! Dairy Queen in Birds Hill Manitoba or East St. Paul, Manitoba Canada, CAUTION BE ALERTED! Order made at counter and employee immediately went to wash room. Employee returned after about 6-8 minutes and our order was still not filled. Another employee came forward and asked what we wanted. She was told we were waiting. She went back and told first employee to start preparing order. We watched. Third emplyee served blizzard and did not do promo flip. We asked about free next visit coupon and she laughed at us saying this location does not participate in that “silly” promo. I returned to my vehicle and checked on line where this location was confirmed as a participant. Meh! I returned and spoke to four employees who confirmed they did but no one moved to make it right or offer a coupon. I guess management has poor oversight or no control over corporate promos and unfriendly staff. If DQ wants to reach out to me I left my details at their My Experience web site linked to survey code 28PHBNESPJR40BQ