Dairy QueenReviews of dairyqueen.com

Forgot to put the names on top of my special order cake. Tried to blow it by me as they knew. Don't ever prepay here. Milton store. Don't even rely on them. I confirmed the order in person, in writing and by phone. They still messed it up

Terrible service, long wait times, your food is sloppily put together and they give you the bare minimum of serving sizes.

Hopewell, VA. DQ On Wednesday ordered an Oreo cookie ice cream cake for my 4 yr old granddaughter's birthday. Was told I had to order 48 hours ahead. No problem, I could pick the cake up on Saturday. I didn't ask for it to have writing on it because she wanted it just like the picture. On Saturday my husband went to pick up the cake at 3:00 pm . He was told the ice cream freezer broke. They made the cake but it melted overnight. My husband was very upset and told them they could have called us to let us know ASAP so we could make other arrangements! Now, we have no cake for the kids! The girl replied, "well it didn't have any writing on it". My hubby responded, it didn't need to ! She suggested we go to colonial heights location as they have them premade. My husband then called to see if I wanted one of the other cakes they had. There was 1 that said happy mother's day and 1 with happy birthday. I then told him they were lying. If the ice cream freezer broke they wouldn't have other premade cakes in there. They would have melted along with ours and they certainly wouldn't have one that says happy mother's day!

Went to DQ in Jasper Texas. Don’t go. Jasper will burn your food. The girls are not very friendly. The burger was good but fries were very under cooked and the jalitos were very burned and the tacos were greasy greasy.

We went the other night because it was on way home. We ordered qty 2 chicken strip meals with fries , a #5 meal and a bacon cheeseburger meal. I asked for onion rings with the #5. She said total 28.00 and change. We get up there and pay. She gives us our bags and I look in it and there is no #5 with onion rings. I said “you guys messed order up. We wanted #5 with onion rings” She said “It’s not on receipt” I handed back the debit card and she gave me receipt and card and asked me to pull forward until it was done. We did so even though we had been in line a while, we’re tired after Xmas shopping and it was raining hard. A few mins later they bring the bag I look in it and now it’s onion rings and fries. No #5 still. So I told the girl and… again she wants me to wait and pay again. I told her just forget it I was tired of waiting. I get home knowing I didn’t get dinner. Pull the kids 4 piece strips out and they both have onion rings. My kids hate onions. So I took them out and half -ed the fries we got second time between them. After all that 3 of the 4 people we wanted dinner for, didn’t get either what they wanted or none at all.

wait times are a bit long but the food was amazing and the staff was friendly and eager to help in any way they can... also the store was spotless, Smyrna Delaware

Avoid going to this krap hole they can find to manage how to get food out normally they close dinning room cuz they only have 3 ppl working I never heard of this Bull This store needs to go out of business

Dundee Dairy Queen is the worst Dairy Queen ever. I worked there and they treated me with such disrespect. I was a manager after the second week we opened and was until yesterday when I quit because of poor management and lying. Also on how when I talk to the owner he treated me with disrespect as well as the son, yelling at me like I am two years old. I went to go return my uniform and just because I quit they threaten to call the cops on me for absolutely no reason when I was just returning my uniform just like every other employee does, me and one other fellow employee. I also was banned from Dairy Queen and their other business that is right next-door when I have done nothing to them. I think it is really crappy and how an owner can treat someone like that after I put my blood sweat and tears into that job working multiple overtime shifts coming in on my day off etc. they leave Dairy Queen to run with 16 year old kids running it. No offense to them but they do not do anything for this company or anything for their employees other than treat them like crap with poor management and lying. The place is going to fall apart because every employee knows that the management is so bad as well as the lying that they are all quitting. I really hope this gets figured out because they should not be running a store if they don’t even know how to run it.