Chiquita S.
Had the worst customer service…
Had the worst customer service experience ever. The employee had a hoodie on, and no proper greeting the line was wrapped around the building and it was a full staff. HORRIBLE HORRIBLE
Dairy Queen is an American chain of soft serve ice cream and fast-food restaurants owned by International Dairy Queen, Inc.,
Dairy Queen (dairyqueen.com) has 184 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Chiquita S.
Had the worst customer service experience ever. The employee had a hoodie on, and no proper greeting the line was wrapped around the building and it was a full staff. HORRIBLE HORRIBLE
Darmae
Training is obviously an issue. We ordered a cone and a blizzard. The young man made the cone, waited on more people, then made our blizzard along with someone else’s blizzard. In the mean time-the cone is melting. The cone should be the last thing they make so we can enjoy our dessert together. Also, there were no napkins in sight. You can tell a struggling business when they don’t want to spend money on simple convenience items such as napkins. We only had the 1 little napkin that came with my cone. Sad. Last week your dining room was closed due to staffing issues.
Annette F.
Wonderful service. Super clean!
CONSUMERGUY
DISGUSTING THIRD WORLD CSR. CALLED IN TO COMPLAIN store product was off...at $8 a pop for their blizzard not cheap ice cream. Common sense one 2 minute call in to head office would warrant an apology and a coupon or some reimbursement to have a better experience. Instead these people that you can barely understand send you some dumb e-mail promising someone will be in touch and something sent. 3/12 weeks later nothing so you call in again and explain what happened your talking to the same person who demonstrates the competence of a tone deaf Walmart employee
Dennis
Well, so much for our Root Beer Floats!!! We went thru the drive-thru which I NEVER do (honestly I don't!) Did you ever have a root beer float with Dr. Pepper soda? That's what happened and we didn't notice it until we got home! This was the Dairy Queen in Murrieta at Cal Oaks. I should have listened to myself!
Laila W.
They were responsible and respectful. Got my food out on time and I was all good to go!!!
Astor S.
they don't honor the deal in their app. This makes me feel so embarrassed. If it is not honored, then please remove the deal. The deal is a $1 cone. I would upload the deal if I can upload in this review.
Eva R.
they told me there was no staff but they were open