Toan V.
Excellent support!
Thank you Mac for your prompt support! Much appreciated!
Response from DacastFeb 28, 2023
Hi Toan, we are happy to hear that Mac could be of quick assistance. Thank you for your feedback.

Dacast is a professional live streaming and video hosting (VOD) platform for organizations that broadcast on a schedule. Founded in 2008 and operating for 16 years, Dacast serves 2,000+ professional organizations including corporate and government teams, universities and schools, churches and houses of worship, and event production companies.The platform combines live streaming and on-demand video in one place: broadcasters can stream in high definition, archive and organize content, schedule broadcasts, and monetize through pay-per-view and subscriptions with an integrated paywall. The player is white label across all paid plans, so organizations control their branding and embed streams on their own site with no ads or third-party logos.For technical teams, Dacast offers a REST API, Player API, webhooks, mobile SDKs, and SRT ingest, plus simulcasting to multiple destinations. Security controls include password protection, geo-blocking, domain restrictions, token-based access, AES encryption, and DRM for on-demand video. Delivery runs on a global CDN, with China delivery available on higher plans. Support is provided by a human team [pending: confirm 24/7 wording], and every plan starts with a 14-day free trial.
Dacast (dacast.com) has 96 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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96 approved reviews, newest moderated first
Toan V.
Thank you Mac for your prompt support! Much appreciated!
Response from DacastFeb 28, 2023
Hi Toan, we are happy to hear that Mac could be of quick assistance. Thank you for your feedback.
Douglas H.
Mary-Ann was extremely helpful and fast in getting me up and running! I was super impressed with the speed and effectiveness of the customer service!
Response from DacastFeb 24, 2023
We are happy that Mary-Ann could assist you so quickly and effectively! Thank you for your feedback Douglas.
NetCom IT Services, I.
Always been happy with the product, BUT.... They are getting bigger and like a lot of greedy companies who get bigger, they are jacking prices up. Looking for alternatives now. We may drop them.
Response from DacastFeb 27, 2023
Hi! We are glad to hear you are happy with our platform. Our price plans had not changed since 2014. Since then we have added loads of new features like live transcoding, HLS ingest and enhanced security. Like most other industries, we have also seen a pretty big increase in our costs as well. It was necessary to increase our prices on some of our plans. We are still one of the most competitively priced platforms on the market and we think we offer tremendous value for money to our customers. We hope that once you start comparing us with our competitors you will agree.
R K V.
Mary did a great job solving my queries.
Response from DacastFeb 23, 2023
Thank you for your feedback R K Videos. We appreciate you letting us know that Mary Ann was able to assist you.
Rtx
its goot goot goot goot goot
mcmagd
Mary-Ann was very helpful in explaining our plan. She answered my questions fully.
Response from DacastFeb 21, 2023
Thank you mcmagd for letting us know taht Mary-Ann could assist you. If you have any questions in the future please do not hesitate to reach out.
Dan
Daryll Lee was fantastic. a was able to share screenshots and get the lag issues resolved.
Response from DacastFeb 17, 2023
Thank you for your kind feedback Dan. Great to know that Daryll was able to resolve all issues.
ben
Mac helped me with password change
Response from DacastFeb 16, 2023
Hi Ben, we are happy to know that Mac was able to successfully assist you. Thank you for your feedback.