Lou A.
Non-childproof caps
I have been unable to receive non-childproof caps with their mail order - after multiple requests. I am a senior citizen with one arm. It's back to a local pharmacy who is responsive to my needs for me.
Cvs Pharmacy is listed under Pharmacy & Medicine.
Cvs Pharmacy (cvs-pharmacy.com) has 146 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Lou A.
I have been unable to receive non-childproof caps with their mail order - after multiple requests. I am a senior citizen with one arm. It's back to a local pharmacy who is responsive to my needs for me.
Len K.
The CVS Pharmacy in Bardonia, NY has rude and uncooperative people who have no regard for their customer. I was looking for two prescriptions and after being placed on hold for 20 minutes, I went there and it was a disaster. My prescriptions were not available (after 2 days) and were not expected because the CVS network did not have them as usual. I went to the local pharmacy across the street (BARDONIA PHARMACY) and they had what i needed and were pleasant caring people. I will never return to CVS Bardonia !
Deb B.
I signed up for carepass believing it to be a good way to save some money. I am a 78yo retired woman who lives on very small income. I wasn't told that if you didn't use it every month that it would expire and you weren't able to take advantage of the discount but were being charged 5.33 every month. I guess I forgot about it and one day when I was looking at my credit card statement I I realized that for the past 9 months they were taking out 5.33 each month and I never used my discount. I tried to get it refunded but they refused. I am extremely unhappy about how stupid I was but I think that they probably realize that this will happen and they end up making extra money because of seniors who are forgetful.
Nancy
I wanted to schedule a flu shot but the app wouldn’t allow me to do so. It kept taking me back to the start of the schedule appointment. My husband and I decided to go to the Warren, PA store and ask for the flu shot. The girl behind the counter to get the flu shot asked if I had an appointment. I told her “no”, the app wouldn’t allow me to make the appointment and kept taking me back to the beginning of the app to schedule the appointment. She told me that we should have called the 800 number and that they weren’t allowed to give shots if they weren’t scheduled via the app. She was rude and had an ugly look on her face. She refused to give us a shot. We left and went to a local pharmacy who had no problem giving us the shot. I don’t understand how people who don’t have internet or an iPhone can comply with CVS policy and yes there are people in Warren County who don’t have internet, iPhone due to the cost and access. There are some ares that still have dial-up. This was very poor customer service and inexcusable.
HTH
This is the second time I have received an email from CVS Pharmacy giving me a recap of my purchases from their Palm Beach, Florida location. The only problem is I do not live in the USA and have not been to Florida in years. The purchase was made with an American Express card. I do not have an American Express card. I could not email them directly and I do not use FB, Twitter, Instagram, etc. Could not even contact their owning company, which is CVS Health. I have read the other bad reviews, which now do not surprise me.
Axel
This is a sorry excuse for a pharmacy. You have at best one tech & one pharmacist to do the job of 4 at least. Always out of stock. I’m writing the medical board & the DEA and AMA and the consumer protection agency on this treatment. You have a chronic condition then you have to beg for your medication. The automated system always screws up my refills . I’m Writing after I had the same problem in 3 different location. The staff are overworked and under appreciated. So the fat cat Ceo can get 5 million dollars a month. Find a small Pharmcy … find a local business.
Joseph R.
I had a terrible experience with CVS pharmacy in Hillsboro ,Ohio . They were purposely Negligent acording to my surgeon who made many attempts personally to get my prescriptions called into the store .He told me that it appears they must have a personal vendetta and was deleting the prescription from the system when he sent them over to them .he even called and spoke with workers several times and even the pharmacist himself and they still would say they had not got any calls or prescriptions sent over to them .They made me go without anticonvulsant medicine 3 different times .Every month they would say they didn’t get the refill authorization Or that there was some other issue .I still have no idea who I made mad there or how but certainly whatever reasoning they had on a personal level couldn’t have justified making me go without medicine and having a seizure .
RB A.
I checked the Web for pharmacy hours... It said pharmacy closed at 10 PM...needed to pick up a blood thinner prescription very important. They closed at 7 needless to say the counter person argued with me as I went back in and showed on my cell phone 10 PM.