Cvs PharmacyReviews of cvs-pharmacy.com

I'd give them less than one star if that was possible. Tried to call the pharmacy multiple times this past weekend. Held for 30+ minutes each time. Never got a human or even opportunity to leave voicemail. I had transferred 4 prescriptions from WalMart because CVS is closer. After this disaster I just want to transfer them all back but WalMart can't get them to answer either!!! Who regulates pharmacies in Texas? That may be my next stop.

WORST EVER HATE IT DIE IN A PIT PLEASE

I’m laughing at the reviews because I have experienced all of this. The worst customer service . Unfortunately mom and pop stores are no more, I usually get a text saying the Rx is ready and after waiting in line they tell me it’s not ready. I leave and 9 times out of 10 when I get in the car I get a.text sayiits ready. The worst

I put one star to be able to go to the next step. But I really wouldn't put any star. Lack of costumer service. Yesterday I called for a medication and was put on hold for half an hour. Today I'm calling early and it's the same. Is this a set up for me to have to go in person for simple question that could be answered over the phone? There are so many unemployed people that are willing to serve costumers better but no one gives them a chance.

My doctor wrote my prescription and specifically noted that I was not to get generic. Three times they have given me generic. After the first time I was told they would note it in my records. Guess someone cannot read. The second time they said it they would note it in which I said it was already done. She said it was not, so someone was lying along the way. This third time was enough for me. I do not know if they need to bold, use all caps, highlight it or what. How about just read the notes!!! The lady was very cool because i was beyond irate, continually wasting my time and gas. My husband or daughter usually pick it up for me because it is on their way home. I am the one who has to go back and get the right one. This to me is a simple task. At some point sorry is not enough. Fix the problem. Train your staff. Find a solution. If they cannot even get simple birth control right what are they doing with other medication. It is my duty as a responsible citizen to warn others. Someone could die from this incompetence.

Today I went to CVS to pick up an refill of my prescription as I have done for the last 12 years with this medication. They refused to provide me my medication unless I allowed them to scan my driver's license, as the medication they claimed is now a controlled substance. I allowed them to copy the information and they refused they said they only can scan it and thus refused me my prescription. They were rude, crude and like dealing with a machine not a human, they just kept repeating a script and said they do not want to deal with this issue. I left, came back and cancelled the order and purchased it elsewhere without allowing my license to be scanned and my identity stolen.

What a disappointment and horrible experience at the register with the guy who provided me the service. His name is Spencer. I was felt discriminated by him. He is a very racist person and very unprofecional. I was very speachless to see how he was laughing at me over and argue we had that day a CVS in Fairlawn River Rd NJ. After I asked to speak to a manager he give me a face and laugh I'm with a satisfaction in his face he tol me: I'm the manager. Incredible that a young guy like him have a manager position and been in charge of a store. People like him shouldn't be there.

Just horrible. It's possibly the worst place to try and get a script filled. 10-20 minutes always turns into an hour or two. The staff aren't friendly to you unless you know them. One guy in front of me they flat out accused him of being a drug addict and that he should know the dates he was supposed to fill. 5-7 people could hear the entire conversation and the guy's son was so embarrassed. The oddest incident for me was when I took in a script for a broken arm. Forget what I was getting, but the scripts were from the ER down the the street. Yes, I was haggard looking and beaten up looking, but even with ID and all--they said something seemed odd and they needed to speak to the Dr. They could not get a hold of him that night. I went through about 36 hours of incredible pain after having my left elbow reset from being dislocated with minor fractures. The Dr. finally called them back while I was there and he asked to speak to me. The Dr asked if there were any other issues and I said "No". He said "Good, because I hate dealing with CVS and those people are the most inept minimum waged clerks who like to wield power when they have a bad day. Never been back since. They did kiss my butt the entire time I was waiting. I get the FDA rules and DEA rules they need to follow, but there's no excuse for letting a person with a cast on his arm. script with watermark, and me having all my ID and insurance. Worst part was they said I couldn't get my script back as they had to confirm it was not fraudulent. For 10 pain pills. Like I would risk my career and family for 10 pain pills. I wish they'd go out of business, but it will take some time. I know several people in my city do not go there and will even hit Wal-Mart hell before walking into a CVS.